Senior Software Developer – ServiceNow

4 weeks ago

Bengaluru Karnataka India, Karnataka Tata Consultancy Services Full time

Greetings from Tata Consultancy Services


Role : Senior Software Developer – ServiceNow

Exp: 8-12 Years

Location: Bangalore


Key Responsibilities:


  • Lead the design and implementation of ServiceNow Portal experiences for end users, balancing performance, accessibility, and platform best practices.
  • Develop, test, and deploy innovative software solutions using ServiceNow technologies, including Employee Center Pro.
  • Collaborate with product teams, architects, and engineering leads to ensure cross-platform alignment and technical excellence.
  • Provide Tier 3 engineering support, ensuring platform health, stability, and supportability.
  • Act as a peer group leader, ensuring team delivery aligns with platform standards and processes.
  • Serve as an escalation point for complex technical issues and inquiries.
  • Drive UI/UX decisions that meet business requirements and accessibility standards.
  • Understand the implications of design decisions across interconnected systems.


Basic Qualifications

  • Minimum 8 years of experience in software engineering or development, with at least 5 years on the ServiceNow platform.
  • Minimum 3 years of hands-on experience with ServiceNow Portal technologies, including Employee Center Pro.
  • Strong proficiency in JavaScript, Java, REST, XML, HTML, and CSS.
  • Deep understanding of ITIL v3 or later and ITSM best practices.
  • Demonstrated experience leading small teams and delivering business outcomes.
  • Strong communication, writing, and executive presentation skills.
  • Experience with agile methodologies (e.g., PMI-ACP, SAFe, ICP-ACC).


Preferred Qualifications

  • Experience with multiple platforms and integrations.
  • Advanced certifications in ServiceNow (e.g., Certified Systems Administrator, Certified Application Developer).
  • Additional training in agile, product management, or software engineering.
  • Master’s degree in Computer Science, Engineering, or MBA.


Education

  • Required: Bachelor’s degree in Computer Science or related discipline.
  • Preferred: Master’s degree in Computer Science, Engineering, or Business Administration.

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