Technical Writer

2 months ago


GurgaonGurugram, IN ANRI Solutions HR Services Full time

Job Description :


Responsibilities :


Create, develop, plan, write, and edit operational, instructional, maintenance, or test procedures for various formats, including :


- Paper-based publications


- Multimedia resources


- Web-based platforms


- User sites


- Embedded user assistance systems


- Conduct interviews with subject matter experts (SMEs), technical staff, and users to gather accurate and up-to-date information for documentation.


- Research and translate complex technical information into clear and concise user manuals, guides, and web-based documents for both technical and non-technical audiences.


- Document engineering processes and specifications to ensure clarity and consistency.


- Recommend and implement formatting styles that cater to the specific needs of both technical audiences and general users.


- Ensure all documentation adheres to company style guides, documentation standards, and quality assurance (QA) procedures.


- Utilize version control systems (like Git) and collaborative knowledge management platforms (like Confluence) to manage and track documentation effectively.


- Leverage Markdown for efficient and clear content creation.


- Possess a good understanding of HTML and CSS for formatting and styling web-based documentation (optional).

Qualifications :


- Bachelor's degree or equivalent


- Experience in technical writing or a related field.


- Proven ability to create clear, concise, and user-friendly documentation for diverse audiences.


- Excellent research and information gathering skills.


- Strong understanding of technical concepts and the ability to translate them into easy-to-understand language


- Familiarity with version control systems (like Git) and collaborative knowledge management platforms (like Confluence).


- Working knowledge of Markdown for content creation.


- Excellent written and verbal communication skills.


- Strong attention to detail and ability to produce high-quality work.


- Ability to work independently and as part of a team

Good to have :


- Experience with API documentation


- Experience with single-sourcing tools (e.g., MadCap Flare, Adobe RoboHelp)


- Experience with creating multimedia content (e.g., videos, screenshots)

(ref:hirist.tech)
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