Senior Travel Consultant
3 weeks ago
About the Role at GT Holidays
At GT Holidays, we turn travel dreams into reality by helping people create unforgettable memories. As part of our passionate and fast-growing team, you will play a key role in bringing those dreams to life. Whether it is a honeymoon trip, a corporate journey, a friends getaway, or a family vacation, you will be the expert who personalizes every moment to make it truly special.
We’re looking for enthusiastic professionals who love travel, thrive in a high-energy environment, and are eager to build a long-term career with South India’s No.1 Travel Brand.
Why GT Holidays?
- High-Growth Environment: With the travel rebound, you’ll be at the heart of one of the fastest-growing verticals in the industry.
- Limitless Incentives: There’s no cap on earnings. The more vacations you craft, the more you earn.
- Top-Class Training: Be equipped with destination knowledge, product tools, and customer insights to succeed from day one.
- Startup Culture, Solid Foundation: Enjoy the agility of a startup with the stability of a brand that has survived and thrived even through a pandemic.
- Accelerated Career Path: Fast-track growth opportunities for freshers through our 12-month Team Lead Programme.
- Exciting Perks: Free snacks, sponsored trips for top performers, and a culture that celebrates success.
Key Responsibilities
Sales & Client Engagement
- Respond to inquiries across platforms with a consultative and customer-first approach.
- Understand client preferences and suggest curated domestic and international travel solutions.
- Drive conversions through meaningful conversations and proactive follow-ups.
Itinerary Planning & Customization
- Design bespoke travel packages aligned with customer interests, timelines, and budgets.
- Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
- Use our in-house tech platform to deliver real-time itinerary options with maximum flexibility.
Booking & Vendor Coordination
- Handle end-to-end bookings including flights, accommodations, activities, and transfers.
- Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.
Customer Experience
- Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
- Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.
Revenue Generation & Growth
- Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.
- Cross-sell and upsell premium experiences that add value for customers and revenue for the company.
Team Collaboration
- Work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.
What We’re Looking For
Knowledge & Skills
- Familiarity with global and domestic travel destinations, packages, and pricing trends.
- Excellent communication, interpersonal, and persuasion skills.
- Strong negotiation skills and vendor relationship management.
Tech Savvy
- Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.
- Ability to quickly learn and adapt to our proprietary itinerary builder system.
Language Proficiency
- Fluent in English. Additional regional or international languages are a plus.
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