Senior Software Engineer, SAP SuccessFactors LMS Analyst

4 weeks ago

Hyderabad, Telangana, India Bristol Myers Squibb Full time

BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation.

Position Summary:

The Senior Software Engineer, SAP SuccessFactors HXM/IAS/LMS Technical Analyst will be responsible for managing the Workday integrations team. This role will be responsible for the technical administration, configuration, and support of our SAP SuccessFactors HCM Platform (LMS, HXM Suite, IAS). This role will involve collaborating with cross-functional teams to ensure the Platform meets the organization's training and development needs. The ideal candidate should have a strong technical background, experience with SAP SuccessFactors, and a passion for optimizing learning technology solutions.

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team

Key Responsibilities:

  • Serve as the primary technical point of contact for the SAP SuccessFactors Platform
  • Configure and maintain the LMS, HXM Suite and IAS, including user roles, permissions, workflows, and system integrations
  • Develop and maintain custom reports, dashboards, and analytics to track training progress and effectiveness. (Plateau Report Designer)
  • Lead/Support LMS Integrations with external/internal platforms via APIs, OOB Connectors, etc. ServiceNow, LinkedIn, Veeva
  • Document system configurations, processes, and procedures for knowledge sharing and future reference.
  • Troubleshoot and resolve technical issues related to the LMS, including system errors, data discrepancies, and user access problems.
  • Good/Basic understanding of Validation Process and Robotic Process Automation
  • Assist and take agile approach with Platform releases (patches, upgrades, off cycle releases)
    • Review Release Notes
    • Configuration changes
    • Test Scripts (ALM)
    • Implementation
  • Conduct regular system audits to ensure data integrity and compliance with organizational policies and standards.
  • Stay up to date with the latest features and updates in SAP SuccessFactors and provide recommendations for system improvements.
  • Provide end-user training and support for LMS functionality and best practices.

Qualifications & Experience:

  • Bachelors degree in computer science, Information Systems, or related field
  • 4+ years of experience in SAP SuccessFactors technology, with a focus on LMS / HXM / IAS administration
  • Strong technical background with experience in configuring and supporting SAP SuccessFactors.
  • Proficiency in SAP SuccessFactors technologies/modules, including HXM Suite, Identity Authentication Service and Learning Management.
  • Experience with LMS / HXM / IAS administration, including user management, security roles, workflows, and system integrations
  • Knowledge of learning technology content standards such as SCORM, AICC, and xAPI.
  • Familiarity with HRIS systems and data integration processes.
  • Strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Continuous learning mindset to stay updated with the latest trends and advancements in learning technology.
  • Familiarity with other LMS (Workday Learning, Docebo, CornerStone, Sana, etc.)

#HYDIT #LI-Hybrid

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