Product Lifecycle Management Sr. Analyst

4 weeks ago

Bengaluru, Karnataka, India Leading-Biotechnology-Company Full time

About Illumina

Illumina is a leading developer, manufacturer, and marketer of life science tools and integrated systems dedicated to making genomics useful for all. Illuminas integrated Indian global hub in Bengaluru, Illumina India Biotechnology Private Limited, is focused on technology activities that will help usher in the next wave of innovation in healthcare and medical research. If youre eager to work on challenging projects that use cutting-edge technology to transform the future of healthcare, this is your chance to join a truly remarkable team.

Job Description:

Sr. IAM Engineer - Operations

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Summary:

We are looking for a highly talented Sr. IAM Engineer specializing in Active Directory and Okta to be a part of the Corporate IT Team responsible for monitoring and supporting daily operations and contributing to long-term strategy and architecture. You will work closely with other team members and manage the incident queue for IAM , handling escalations promptly while meeting SLAs. You will work in an environment that is collaborative, innovative, fun, and build relationships with software developers and infrastructure team members along the way.
Core Job Summary:

Position Summary:

Operates organization's complex high traffic, business critical internet site communications and/or network-based (cloud) product systems. Plans, designs and implements scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Responsible for system performance; supports/troubleshoots network issues and coordinates installation of such items as routers and switches with appropriate vendors. Develops tools to automate the deployment, administration and monitoring of a network system. Provides training and assists with proposal writing. Conducts project planning, cost analysis and vendor comparisons and works on project implementation. Works with development teams to enhance and improve system operability. Conducts tests of network redundancy, resilience and failover of network elements to ensure up-time standards are fully achieved. May be required to provide on-call service coverage with other department employees.

Changes to individual responsibilities may occur due to business needs and other related duties may be assigned.

Responsibilities:

  • Triage, address or re-route daily incidents and tasks raised by our customers
  • Troubleshoot production issues, including defects , design flaws and coding errors.
  • Perform Regular maintenance tasks such as daily health checks and system performance checks and address any issues.
  • Integrate and support applications with SSO solution(s) primarily being Okta.
  • Assist in architectural decisions related to Okta platform including onboarding, offboarding, access requests.
  • Assist in testing and QA for Okta customization development efforts
  • Create and maintain detailed documentation for supported systems and work processes
  • Manage and maintain Active Directory, including user accounts, groups, and organizational units.
  • Develop and implement group policies to enhance security and streamline user experience.
  • Participate in 24x7 on-call rotation.
  • All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Requirements:

  • 5-8 years of experience in the IT industry with, minimum 3+ years experience supporting Okta and Active Directory.
  • Experience with developing Okta rules and Active Directory Integration.
  • Experience of access provisioning, de-provisioning, role administration.
  • Experience with directories (Microsoft Entra ID / Azure AD, Active Directory), SSO, Federation, delegated administration, API gateways.
  • Experience with DNS (Windows Active Directory DNS) record / zone management, replication. Ability to interface well with cross functional teams
  • Ability to effectively prioritize and execute tasks in a fast-paced environment.
  • Significant experience with a diverse set of technologies, including various programming languages such as PowerShell , python etc.
  • Experience working in a regulated environment (SOX, FDA, HIPAA, etc.)
  • Nice to have Okta Certification.
  • All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Education

  • BS Software Development or equivalent experience

Scope of Responsibilities:

  • Applies core knowledge and understanding of area of specialization to provide solutions in creative and effective ways.
  • Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause and suggest variations in approach.
  • Works on assignments of diverse scope where information is limited and problem solving requires adaptation of existing techniques.
  • Enhances internal and external working relationships and networks with senior partners within an area of expertise.
  • Adapts style to differing audiences and often advises others on difficult matters that require persuasion.
  • Work is done independently and is reviewed at critical points.
  • Uses evaluation, judgment, and interpretation to select the best course of action.

Experience / Education:

  • Typically requires a minimum of 5 years of related experience with a Bachelors degree; or 3 years and a Masters degree; or a PhD without experience; or equivalent work experience.
    Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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