Senior Software Engineer, Salesfoce Marketing Cloud

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor is seeking an experienced and highly skilled Salesforce Developer to join our team. The ideal candidate will have hands-on expertise in Salesforce development you will participate in and eventually lead Marketing Cloud implementations. While mostly focused on delivery, you may be involved across the entire project lifecycle, including presales. An integral part of your role will be working with clients to further their digital marketing through Marketing Cloud usage. You will act as a trusted source of knowledge to advise clients in line with Marketing Cloud best practice and its growing number of capabilities to ultimately build a vision for a multi-channel roadmap.

Responsibilities:

Solution Implementation:

• Utilize knowledge of Marketing Cloud to enhance customer-facing and internal processes
• Develop, configure, implement and data migration working with Marketing Cloud and other integrations
• Collaborate with cross-functional teams to design, implement, and optimize Marketing Cloud solutions
• Communicate project concepts and outcomes to client project stakeholders
• Design and delivery of solutions in Email Studio including A / B testing
• Design and implement, for automated email/mobile journeys using Email Studio, Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further
• Strong understanding of digital marketing KPIs, such as email marketing, PPC and other marketing conversion metrics
• Experience in reporting and analyzing email activity using Email Studio reports and Journey Builder. (Nice to have) proficiency with Data Views and Discover Reports within Analytics Builder, Einstein Engagement
• Design and/or build integrations between Marketing Cloud and 3rd party applications or data sources like Snowflake
• Conduct user training and actively promote user adoption of Marketing Cloud
• Track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines
• Take ownership of projects and deliver quality solutions within timelines
• Collaborate with business stakeholders to gather and analyze requirements, and provide innovative solutions aligned with Owens & Minor’s core values.

Integration & Technical acumen:

• Build and maintain integrations between Salesforce and other enterprise systems
• Ensure the quality and performance of the implemented solutions through code reviews, testing, and optimization.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and external data sources
• Ensure adherence to best practices, coding standards, and security protocols
• Troubleshoot and resolve issues, ensuring platform stability and performance

Qualifications:

• Minimum of 5 years of hands-on Salesforce development experience
• Ability to work with clients to design customer journeys, and associated data models.
• Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and ideally also Cloud Pages and Mobile Studio
• Understanding how to build a custom preference center
• Conceptual understanding, to be able to establish data models, work with API’s and configurations
• Knowledge of 1+ of the 6 programming languages in SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL (andQuery Studio experience) or Guide Template Language
• Experience with Salesforce CRM (Sales & Service Cloud, Communities)
• Strong understanding of data modeling, database design, and data security principles
• Excellent problem-solving, analytical, and troubleshooting skills
• Strong communication and collaboration skills, with the ability to coordinate with cross-functional teams
• Experience in mentoring team members

Work Hours:

• This role requires working in India Standard Time (IST) hours during a portion of US hours to ensure seamless collaboration with the onshore team and stakeholders

Additional Qualifications

The following areas would be a plus

• Snowflake integration
• Certified Marketing Cloud Consultant
• Certified Marketing Cloud Email Specialist

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.