System Analyst

3 weeks ago

Bangalore Urban Karnataka India, IN Mastek Full time

We have an exciting opportunity for you


We are seeking a observability expert with experience in Datadog, Splunk and Gitlab. Sharing below Job Description, please apply if you are interested.

Job Location - Bangalore

Experience - 5+ years


Principal Duties and Responsibilities:

  • Design and maintain observability dashboards and alerting systems using Splunk and Datadog.
  • Monitor application and infrastructure performance, availability, and usage trends.
  • Analyze logs, metrics, and traces to support incident response and root cause analysis.
  • Manage and execute Salesforce deployment activities using GitLab CI/CD pipelines, including metadata versioning, validation, and promotion across environments.
  • Collaborate with DevOps, SRE, and Salesforce teams to ensure deployment quality and system visibility.
  • Optimize data ingestion and retention strategies for observability tools.
  • Document deployment processes, observability standards, and troubleshooting guides


Top 3 Hard Skills Required + Years of Experience: [optional]

  • Experience with Splunk (search queries, dashboards, alerts) and Datadog (APM, infrastructure monitoring).
  • Hands-on experience with Salesforce deployment using GitLab, including CI/CD pipeline configuration and metadata management.
  • Familiarity with Salesforce DX and version control best practices.


Qualifications, Skills, Experience and Personal Requirements:

  • Bachelor’s degree in computer science/engineering or equivalent
  • Expertise in writing technical requirements and documentation
  • Proven experience with application configuration
  • Proven experience with system/application implementation
  • Excellent communication skills - interpersonal, written and verbal.
  • Excellent listening and facilitation skills; the ability to sense organizational vibrations.
  • Coaching and mentoring skills, especially influencing others to move toward a common goal or vision.
  • Entrepreneurship and resourcefulness – an initiative-taker.
  • Self-awareness, with a desire for constant self-improvement.
  • Must be a collaborator and able to work with and through others.

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