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MResult - Senior Chatbot Developer - Conversational AI

4 months ago

Bangalore, Karnataka, India Mresult Services Private Limited Full time
as a technical SME with global delivery teams to deploy chat & voice bot solutions for large enterprises.Map customers' business and technical challenges to Kore's capabilities and build a solution to meet customer requirements.Understand client's as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy.Design architectural blueprint for client installs, outlining Kore fit into the client landscape, hardware sizing, deployment model, strategy for integrating with security framework at client.Develop design documents outlining configuration of Kore for specific use cases proposed.Good experience in OOPS and Multi-ThreadingGood Experience in Node JS, Java Script, jQuery, HTML 5, CSS3Good experience in defining/creating SOAP & RESTful web services.Experience Required:
  • Over 7 years of experience as a technical lead in product or services organizations in professional services domain.
  • Experience in Conversational AI, Contact Center implementations (levering Genesys, AudioCodes),
  • ASR/TTS Engines (Google, Azure, Nuance, etc.) is preferred Multilingual capabilities a plus.
  • Experience with Agile software development/delivery methodologies.
  • Experience creating target architecture documentation and process flow diagrams.
  • Some understanding of common security protocols and compliance standards (ISO, PCI, SOC, HIPAA, GDPR)
  • Previous experience with machine-learning models is an asset, but not necessary.
  • Technical Knowhow of following preferred but not necessary: Backbone, Underscore, Redis / CouchDB / MongoDB

(ref:hirist.tech)