Product Manager

3 weeks ago

Bengaluru Karnataka India, Karnataka Engati Full time

We are looking for a passionate and driven Product Manager to join our team and contribute to building cutting-edge Conversational AI solutions. As a Product Manager, you will play a key role in understanding customer needs, defining product requirements, and delivering impactful features to enhance user experience. This role is ideal for someone with a keen interest in solving real-world problems using AI-driven technologies and who thrives in a collaborative, fast-paced environment.


RESPONSIBILITIES:

  • Identify common customer needs and assist in creating productised solutions.
  • Conduct in-depth research through customer and non-customer interviews to understand business problems, user pain points, and behavioral patterns.
  • Collaborate with customer-facing teams to identify pain points and determine solutions that can be productised.
  • Develop detailed use cases, product requirement documents, design documents, agile user stories, and wireframes.
  • Work closely with Development/Engineering teams to ensure timely delivery of features.
  • Manage customer expectations by clearly communicating requirements and delivery timelines.


KEY REQUIREMENTS:

  • Experience: 1-2 years of experience in B2B product management, preferably with exposure to Conversational AI products.
  • Data-driven: Strong analytical skills and the ability to leverage data for decision-making.
  • Core Product Management Skills: Thorough understanding of product management roles and expectations.
  • Cross-functional collaboration: Experience working closely with software and design teams to define, scope, and build features.
  • Customer Engagement: Proven ability to work directly with business-facing teams/customers for requirements gathering, gap analysis, and solution implementation.
  • Problem Solving: Creative problem-solving abilities and a strong focus on maximizing customer experience.
  • Design Knowledge: Good understanding of usability and user interface design principles and tools.
  • Communication Skills: Exceptional documentation, communication, and presentation skills.


WHAT WE OFFER:

  • A dynamic, fast-paced environment with opportunities to shape the future of Conversational AI.
  • Collaborative culture with a focus on continuous learning and innovation.
  • The chance to work with cutting-edge AI technologies and solve meaningful problems.


Suppose you are passionate about delivering outstanding customer experiences and building innovative products, we’d love to hear from you

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