Makonis Software Solutions

4 weeks ago


Bangalore, Karnataka, India Makonis software Solutions Private Limited Full time

Consulting & Implementation Experience :


- Look for a minimum of 3 year's consulting experience & implementation experience is mandatory.

ServiceNow Certification :


- Check for the ServiceNow Certified Implementation Specialist (CIS) certification.

- Requirements Gathering & ability to create comprehensive process documentation (very vital skill).

- Communication Skills (top notch).

Toolset Exposure : such as HP Service Desk, IBM Maximo, BMC, or other similar tools.

ServiceNow Background : Verify if the candidate has a background specifically with ServiceNow.

Ensure that the candidate has prior experience working in product-based organizations.

Domain Expertise :


Look for specific domain expertise, especially in IT Service Management (ITSM) and familiarity with related areas like IT Operations Management (ITOM), Customer Service Management (CSM), and Risk & Governance (GRC).

SAAS Experience :


Check for experience with SAAS solutions, especially with platforms like Salesforce, JIRA, BMC, Zoho, Newgen, Thoughtworks, Nagarro, etc.

Agile Methodologies : Verify proficiency in Agile methodologies, as it is a mandatory parameter.

(ref:hirist.tech)

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