MS Dynamics Architect

4 weeks ago

PuneBangaloreHyderabadKolkata, IN Synoris Information Systems Pvt Ltd Full time

Job Description :

Company Overview :

Synoris is a leading software company dedicated to providing innovative solutions to entperise solutions. We are currently seeking a highly skilled and experienced MS Dynamics Architect with expertise in MS Dynamics to join our dynamic team. This position offers an exciting opportunity to contribute to the development and enhancement of our cutting-edge products/services.

The Role :

We currently have a vacancy for a CRM Platform Architect to lead the ongoing development of a D365 CRM Platform supporting both General Insurance and Life Insurance business areas. This role will be working both within the IT architecture team (which includes specialists in different architecture and business domains) and CRM platform whilst working closely with the business CRM office.


The primary responsibility will be to own the architecture for CRM platform, liaising with other specialists from within the team as appropriate. The role will also be responsible for developing, authoring and maintaining strategic architecture assets, such as roadmaps and standards related to the CRM platform.

Job Specification The role will involve :

Producing Architecture Roadmaps for the CRM Platform

- Producing architecture solutions to business requirements :


- Initial - to define the scope of the change


- Detailed - end to end architecture solution


- Defining Key Design Decisions and options papers in response to solution for identified gaps


- Ensuring architectural governance over solution delivery

- Working closely with the CRM delivery team and support teams, providing consultancy and guidance.

- Engaging IT & Business representatives to enable architectural change

- Contributing to the development of standards and strategy for architecture

- Consulting with other members of architecture team

- Interfacing with third party suppliers of products and services

- Acting as escalation point for technical and architectural issues

Person Specification :

The successful candidate should ideally have :


- Good understanding of the CRM technology landscape and leading trends of personalization, customer experience, e-commerce

- Demonstratable Experience of MS D365/ Dynamics 365 and its application to CRM. Including the ability to get hands on.


- In-depth delivery experience, including awareness of the latest techniques, standards and best practices used.


- Including a proven track record of delivering complex platforms at scale.

- Experience of leading solution architecture definition and implementation of CRM applications.

- Experience of delivering solution architecture for cloud platform

- Good all-round understanding of modern software development in a Digital environment, including awareness of best practices and standards in accessibility, security and user experience

- Experience of leading agile teams and delivering in an agile manner in a commercial environment.

- Experience of DevOps - including Configuration Management, Environment Management, Continuous Integration/Deployment (CI/CD) and Release Management.

- Awareness of best practice in enterprise integration, microservices, API development, security and scalability - ideally with experience/certification in one or more architecture methodologies

- Ability to work effectively with business and IT stakeholders, both internal and partners

- Experience of end-to-end architecture, covering business requirements through to technical deployments and service design.

- Experience of working to tight deadlines and ability to perform under pressure

- Demonstratable influencing skills, able to engage, communicate with and influence senior management both within IT and the wider business.

- Well-developed communication and presentation skills - Strong team player able to collaborate well within cross functional teams

- Good coaching skills able to work well with developers, testers and project managers.

The successful candidate will be ideally hold qualifications or have exposure to following standards or equivalent :

- MS D365 certification

- TOGAF 9

- DevOps Fundamentals

(ref:hirist.tech)

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