Senior Salesforce Consultant

3 weeks ago

Jaipur, Rajasthan, India Prisio Technologies Pvt Ltd Full time

Job Title : Sr. Salesforce Consultant

Location : Jaipur

Experience : 7 to 12yrs

Job Responsibilities :

Leadership and Project Management :

- Utilize 5+ years of leadership experience as the Sr. Salesforce Consultant to drive project success, serving as the primary point of contact and will work as the face of the project.

- Independently lead and manage offshore teams across multiple projects, ensuring seamless collaboration and efficient project execution.

Global Implementation and Client Management :

- Take ownership of core implementations across diverse geographies for various business units.

- Lead requirement gathering, client coordination at all levels, and act as a solution architect for custom client needs.

- Analyze customer requirements and design integration solutions

Client Interaction and Solution Development :

- Conduct regular client calls (Monthly/Weekly/Daily), oversee UAT, and ascertain solution feasibility and compliance.

- Perform Gap Analysis, create design solutions, project plans, effort sheets, and ETA charts to meet business requirements.

- Train users at different levels on standard, custom, and security setups.

Technical Expertise and Salesforce Implementation :

- Manage data migration from legacy systems to Salesforce (through integration or file import).

- Identify report requirements, develop KPIs, BIP reports, dashboards, and joined reports.

- Coordinate between onsite and offshore teams, ensuring seamless communication and collaboration.

- Coordinate with Salesforce support for release and patch management, ensuring smooth product functioning.

Salesforce Configuration and Customization :

- Configure OWD, profiles, permissions, sharing settings, roles hierarchy, user setup, territory setup, and business unit setup.

- Customize multi-language, multi-currency, multi-BU, and multi-layout configurations.

- Manage fields, tabs, picklists, layouts, accounts, contacts, opportunities, revenue forecasting, leads, activities, cases, and campaigns.

- Implement junction objects, master-detail relationships, and lookups.

- Customize and extend objects, pages, and fields.

- Set up price book/product hierarchy, import/export data using data loader, deploy Salesforce mobile app, maps, and chatter.

- Configure email-to-case, web-to-case, Einstein Chatbot, reports, analytics, dashboards, Outlook integration, admin tools, validations, metadata, page layouts, workflows, flows, validation rules, process builders, custom formula fields, and SOQL queries.

Integration and Additional Responsibilities :

- Integrate legacy systems and CTI integrations (RingCentral, Edify, etc.).

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant).

- Strong leadership, communication, and project management skills

(ref:hirist.tech)

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