ServiceNow Solution Architect

2 months ago


Bangalore, Karnataka, India Saasvaap techies pvt lmd Full time

Role : Techno-Functional ServiceNow Solution Architect.

Qualifications :


- Proven experience in both technical and functional aspects of ServiceNow across all major modules including ITSM, ITOM, ITBM, HRSD, SecOps, and more.

- Relevant certifications such as ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) are required.

- Additional certifications such as TOGAF, COBIT, or PMP are a plus.

- Strong leadership, problem-solving, and communication skills, with the ability to bridge technical and functional requirements.

Responsibilities :

- Develop comprehensive ServiceNow strategies, architectures, and frameworks aligned with business objectives.

- Lead the design and implementation of ServiceNow solutions across all modules (ITSM, ITOM, ITBM, HRSD, SecOps, etc.), ensuring adherence to industry best practices and standards.

- Provide technical and functional leadership, guiding cross-functional teams throughout the project lifecycle.

- Conduct in-depth analysis of client requirements, identifying opportunities for process optimization and automation within the ServiceNow platform.

- Collaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with ServiceNow capabilities.

- Evaluate emerging technologies and trends in ServiceNow and ITSM, recommending innovative solutions to enhance service delivery.

- Act as a liaison between business and technical teams to ensure business objectives are translated into functional and technical solutions.

- Mentor junior team members, fostering a culture of continuous learning and professional development within the ServiceNow ecosystem.

(ref:hirist.tech)
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