Business Analyst
3 weeks ago
About Fluent Health :
Fluent Health is a dynamic HealthTech startup dedicated to revolutionizing the healthcare industry through innovative software solutions. Our mission is to improve patient outcomes, streamline healthcare workflows, and enhance the overall healthcare experience for providers and patients alike.
Roles & Responsibility :
1. 1-3 years experience as a Business Analyst
2. Building & Maintaining data pipelines
3. Google Analytics, MixPanel, Tableau, Power BI- Data Visualization, Segment- Data Warehouse, MIS Reporting, Cohort chats, Product Analytics, Python/ R
4. Taxonomy Management :
- Maintain a comprehensive taxonomy system to ensure accurate categorization and organization of data.
- Collaborate with stakeholders to understand evolving business needs and adapt taxonomy accordingly.
- Perform daily checks, monitoring, and assist in resolving queries from various teams.
- Work closely with teams to conduct due diligence on data discrepancies and provide actionable insights.
- Ensure seamless business-as-usual (BAU) operations by staying vigilant on data flow and proactively addressing potential issues.
- Demonstrate expertise in utilizing multiple tools, with a focus on Mixpanel, Segment and GA4.
- Take ownership of tool setups, configurations, and optimizations to enhance data accuracy and reporting capabilities.
- Data Flow Understanding:
- Have a deep understanding of data flow within the organization, identifying dependencies and potential bottlenecks.
- Provide insights into the cause-and-effect relationships between various data points, enabling informed decision-making.
- Develop, maintain, and monitor both high and low-level metrics and dashboards.
- Actively participate in setting up, optimizing, and communicating metrics to relevant stakeholders.
- Establish and document Standard Operating Procedures (SOPs) for effective information communication.
- Define protocols for who communicates what, how, and when, ensuring consistency in reporting practices
- Generate Management Information System (MIS) reports, highlighting key metrics and insights.
- Adhere to defined frequencies for reporting and follow established protocols for information dissemination.
- Demonstrate a proactive approach in identifying areas for improvement and conducting exploratory data analysis (EDA).
- Take the initiative to deep dive into data sets, uncover patterns, and provide actionable :
- Bachelor's degree in a relevant field (e.g., Business Analytics, Computer Science, Statistics).
- Proven experience in business intelligence, data analysis, or a related field.
- Proficiency in tools such as Mixpanel, GA4, and Excel.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Demonstrated ability to take initiative, be a self-starter, and exhibit a proactive approach to learning and problem-solving.
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