ServiceNow Developer

2 weeks ago


ChennaiPune, IN SDNA Global Full time

Job Description :


- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform.

- Design, develop, and customize ServiceNow applications and modules based on business requirements.

- Configure and maintain CMDB to ensure accurate and up-to-date information.

- Develop and maintain integrations between ServiceNow and other systems as required.

- Implement and support ServiceNow CSM solutions to enhance customer service processes.

- Participate in all phases of the software development lifecycle, including design, development, testing, deployment, and support.

- Provide technical expertise and guidance to junior developers and team members.

- Stay up-to-date with ServiceNow platform updates, best practices, and industry trends.

Key Skills and Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or related field.

- 5-8 years of experience in ServiceNow development, with a strong understanding of ITSM (IT Service Management) processes.

- Proficiency in ServiceNow platform development, including scripting (JavaScript, Glide), UI customization, and workflow configuration.

- Experience with ServiceNow CMDB implementation and management.

- Hands-on experience with ServiceNow CSM modules and configurations.

- Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

- ServiceNow certification(s) such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) is a plus.

(ref:hirist.tech)
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