
Client Services Manager
13 hours ago
Professional Summary:
Results-driven Client Servicing - Influencer Marketing Manager with over 8 years of experience in planning and executing end-to-end influencer campaigns and / or digital marketing campaigns, with a strong focus on YouTube & Instagram. Proven expertise in managing high-performing teams and building strong relationships. Adept at strategizing platform-specific influencer campaigns, ensuring seamless campaign execution aligned with brand objectives. Skilled in leading a team of members, handling client communications, and delivering data-driven results.
Core Competencies:
- YouTube Influencer Campaigns
- Support executives on Creator operations
- Team Management & Mentorship
- Client Coordination & Campaign Briefing
- Performance Tracking & Reporting
- Influencer Platforms
- Hindi & English Communication (Fluent)
Key Responsibilities in Previous Role(s):
- Led end-to-end influencer or digital campaigns for top-tier brands
- Managed a team of influencer marketing or digital marketing executives, ensuring campaign tasks were delegated, monitored, and executed efficiently.
- Directly handled client and vedor communication, including, briefing, negotiation, and feedback – ensuring creators / vendors aligned with brand expectations.
- Acted as a key liaison between clients and internal teams to translate marketing objectives into scalable influencer strategies.
- Conducted platform-specific research to identify trending creators and niche channels for targeted outreach.
- Delivered regular performance updates, post-campaign reports, and optimization plans based on YouTube analytics and creator performance.
- Ensured timely delivery of assets, legal compliances, and smooth execution across all phases of a campaign.
Required Skills & Qualifications
- Fluency in Hindi (mandatory) and English — excellent verbal and written communication.
- 8+ years of experience in influencer marketing, with at least 3+ years in a leadership or managerial role.
- Proven success in handling influencer campaigns across multiple platforms and sectors.
- Strong network and knowledge of influencer ecosystems across niches (fashion, lifestyle, tech, entertainment, etc.).
- Excellent leadership, project management, and client-facing skills.
- Proficiency in tools like Google Workspace, Excel, and influencer platforms.
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