Client Services Manager

3 weeks ago

Bengaluru Karnataka India, Karnataka Divo Full time

Professional Summary:

Results-driven Client Servicing - Influencer Marketing Manager with over 8 years of experience in planning and executing end-to-end influencer campaigns and / or digital marketing campaigns, with a strong focus on YouTube & Instagram. Proven expertise in managing high-performing teams and building strong relationships. Adept at strategizing platform-specific influencer campaigns, ensuring seamless campaign execution aligned with brand objectives. Skilled in leading a team of members, handling client communications, and delivering data-driven results.



Core Competencies:

  • YouTube Influencer Campaigns
  • Support executives on Creator operations
  • Team Management & Mentorship
  • Client Coordination & Campaign Briefing
  • Performance Tracking & Reporting
  • Influencer Platforms
  • Hindi & English Communication (Fluent)



Key Responsibilities in Previous Role(s):

  • Led end-to-end influencer or digital campaigns for top-tier brands
  • Managed a team of influencer marketing or digital marketing executives, ensuring campaign tasks were delegated, monitored, and executed efficiently.
  • Directly handled client and vedor communication, including, briefing, negotiation, and feedback – ensuring creators / vendors aligned with brand expectations.
  • Acted as a key liaison between clients and internal teams to translate marketing objectives into scalable influencer strategies.
  • Conducted platform-specific research to identify trending creators and niche channels for targeted outreach.
  • Delivered regular performance updates, post-campaign reports, and optimization plans based on YouTube analytics and creator performance.
  • Ensured timely delivery of assets, legal compliances, and smooth execution across all phases of a campaign.



Required Skills & Qualifications

  • Fluency in Hindi (mandatory) and English — excellent verbal and written communication.
  • 8+ years of experience in influencer marketing, with at least 3+ years in a leadership or managerial role.
  • Proven success in handling influencer campaigns across multiple platforms and sectors.
  • Strong network and knowledge of influencer ecosystems across niches (fashion, lifestyle, tech, entertainment, etc.).
  • Excellent leadership, project management, and client-facing skills.
  • Proficiency in tools like Google Workspace, Excel, and influencer platforms.

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