ConnectWise - Manager - Software Engineering
3 weeks ago
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC.
As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community.
And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions.
Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise.
Job Description :
The Manager of Software Engineering is responsible for leading a global team of entry level to experienced professionals focused on designing, developing, and delivering high-quality software products.
This role supports the management and coordination of resources and processes to deliver successful software releases, while participating in defining strategy and driving technology transformation initiatives that deliver on organization's vision and goals.
Essential Duties and Responsibilities :
- Sets goals and objectives for team members for achievement of operational results.
- Supervises support and/or professional level colleagues.
- Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
- Leads and prioritizes the daily activities of the team.
- Manages, mentors, and coaches to develop a collaborative and dynamic team.
- Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency.
- Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages.
- Builds positive and collaborative relationships within the team and organization.
- Manages multiple, dissimilar deliverables and trains others on deliverables as needed.
- Drives technology transformation initiatives, working with cross-functional teams to identify and implement new technologies, frameworks, and tools that can improve the team's productivity and efficiency.
- Ensures that the team follows software development best practices, including coding standards, code reviews, automated testing, and continuous integration and deployment.
- Stays up to date with emerging technologies and software development.
- Recommends new tools, processes, and practices that can improve the team's productivity and efficiency.
- Leads the technical design and architecture of software products, ensuring that they are scalable, maintainable, and meet the needs of the business.
- Presents technology transformation plans and progress reports in a clear and concise manner to leadership cross-functionally.
Knowledge, Skills, and/or Abilities Required :
- Exceptional leadership and customer service skills.
- Willingness to work in a team environment.
- Strong organizational skills to give the team direction.
- Expertise with a variety of the field's concepts, practices, and procedures.
- Professional presence suitable for interaction in meetings, in-person, or via email.
- Strong computer skills as well as excellent verbal and written communication skills.
- Strong creativity and latitude skills.
- Strong knowledge of programming languages and software basics.
- Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks.
- Organized, detail-oriented, self-motivated, and willing to develop professionally.
- Strong analytical and problem-solving skills, with ability to understand complex algorithms.
Educational/Vocational/Previous Experience Recommendations :
- Bachelor's degree in related field or equivalent business experience.
- 5+ years of relevant experience.
- 2+ years of managerial experience.
- Experience leading technology transformation initiatives, including the adoption of new technologies, frameworks, and tools.
- Experience with software development best practices such as Agile, Scrum, and Kanban.
- Experience with Java or Go, hands on experience in microservices.
Working Conditions :
- Onsite/Hybrid/Remote depending on location.
- 0-20% travel may be required.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.
ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
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