Quality Assurance
4 weeks ago
Company: FlowcallLocation: RemoteEmployment Type: Full-timeSalary: ₹20,000 per monthAbout FlowcallFlowcall is an AI-powered customer service platform helping brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. We work with leading brands to automate 80-90% of customer queries while maintaining quality experiences.Role OverviewWe're looking for a detail-oriented QA Tester who will serve as a critical bridge between our clients, product, and engineering teams. You'll be responsible for identifying issues, ensuring product quality, and maintaining clear communication with stakeholders throughout the resolution process.Key ResponsibilitiesQuality Assurance & TestingPerform manual and exploratory testing across all platform channels (WhatsApp, email, voice, web chat)Identify, document, and track bugs with clear reproduction stepsValidate bug fixes and perform regression testing before releasesDevelop and maintain test cases for new and existing featuresClient Communication & SupportRespond to client-reported issues promptly and professionallyInvestigate, troubleshoot, and resolve client concernsProvide regular updates to clients on issue status and resolution timelinesEscalate critical issues appropriately and keep stakeholders informedTechnical CollaborationWork closely with the engineering team to report and prioritize bugsProvide detailed bug reports with logs, screenshots, and contextual informationParticipate in sprint reviews and planning sessionsCollaborate on root cause analysis for recurring issuesRequirements1-3 years of experience in QA testing or a similar roleStrong attention to detail and analytical thinkingExcellent written and verbal communication skillsFamiliarity with bug tracking tools (Jira, Linear, or similar)Basic understanding of APIs and how web applications workComfortable reading logs and identifying patternsAbility to manage multiple issues and prioritize effectivelyReliable internet connection and ability to work independently in a remote setupNice to HaveExperience with SaaS or customer service platformsExposure to automation testing toolsUnderstanding of conversational AI or chatbot systemsExperience in client-facing rolesWhat We OfferFully remote position – work from anywhereOpportunity to work with cutting-edge AI technologyFast-paced startup environment with real ownershipDirect impact on product quality and customer satisfaction
-
Quality Assurance Engineer
2 weeks ago
india, IN Vaultize Full timeCompany Description Vaultize is an industry-leading enterprise file security platform designed to secure and protect corporate data no matter where it resides or how it is shared. The platform offers a range of advanced features such as Enterprise Digital Rights Management (IRM), secure file sharing (EFSS), VPN-free access, and endpoint data protection....
-
Quality Assurance Lead
4 weeks ago
india, IN Qinecsa Solutions Full timeJob Title: Lead, Quality Assurance & Regulatory CompliancePrimary ResponsibilitiesAssure that CRO Operations remains in compliance with corporate policies and procedures and all applicable worldwide regulations & guidelines.Deploy, Manage & improve quality management system and create awareness across the organization.Plan & roll out regulatory readiness...
-
Quality Assurance Engineer
4 weeks ago
india, IN Mechlin Technologies Pvt. Ltd Full timeCompany Description Mechlin Technologies Pvt. Ltd. is a software development company known for its trusted offshore team and specialized expertise in AI-powered solutions. The company excels in enhancing product speed, operational intelligence, and delivering sustainable growth through cutting-edge technologies. Serving over 100 clients worldwide, Mechlin...
-
Quality Assurance Engineer
4 weeks ago
Gurugram, Haryana, India, IN Datacultr Full timeABOUT USDatacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand...
-
Quality Assurance Quality Control Engineer
4 weeks ago
india, IN AlifCloud IT Consulting Pvt. Ltd. Full timeTitle: QA/QC Engineer - WFHOpportunity: Full-TimeLocation: Remote Experience: 3+ Years Joining: Two weeks Note: Only Immediate joiners are preferred Responsible for ensuring that products, systems, and processes meet the required quality standards before they reach customers or go live. They work closely with development, product, and operations teams to...
-
Quality Assurance Engineer
2 weeks ago
india, IN Delphi Consulting Middle East Full timeJoin Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall...
-
Quality Assurance Officer
3 weeks ago
Maheshwaram, Telangana, India, IN Sundrop Brands Limited Full timeJob BriefMin Experience: 1-5 yearsEducation Qualification: MSC in Oil TechnologyLocation: Maheshwaram, Telangana.ResponsibilitiesMonitoring Records & GMP ChecklistEnvironmental monitoring reportInternal Audit ReportsPre-assessment & Certification audit.Pest Monitoring TrendTraining & Evaluation RecordsLab analysis result, Internal & External.Zero consumer...
-
Quality Assurance- Crypto
4 weeks ago
Gurugram, Haryana, India, IN PineQ Lab Technology Full timeole & Key ResponsibilitiesThe primary function of a Quality Analyst is to maintain and improve customer service standards, ensuring excellent customer experience and adherence to company policies.1. Monitoring and Evaluating Customer InteractionsInteraction Review: Conduct real-time or recorded monitoring of interactions (calls, chats, emails) between...
-
Quality Assurance Automation Engineer
2 weeks ago
india, IN COZZERA INTERNATIONAL LLP Full timeJob Title: QA Automation EngineerExperience: 5+ YearsWork Mode: RemoteEmployment Type: Full-TimeJob SummaryWe are seeking a highly skilled and detail-oriented QA Automation Engineer with 5+ years of experience in designing, developing, and maintaining robust automation testing frameworks using Java and Selenium. The ideal candidate will have a strong...
-
Senior Quality Assurance Engineer
2 weeks ago
Gurugram, Haryana, India, IN Prospecta Software Full timeAbout Us:Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms: Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure,...