Head of Information Technology

4 weeks ago

Greater Delhi Area, India ASSOCHAM Full time

Position Title: IT- Head

Experience: 18-20 years

Location: New Delhi

KEY RESPONSIBILITIES

  • Manage and troubleshoot hardware, network, and software issues.
  • Perform network management and routine monitoring to ensure connectivity and performance.
  • Provide technical support during events (setup, operation, troubleshooting).
  • Configure and provide support for corporate email accounts (including client and mobile devices).
  • Possess knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and demonstrate skills in vendor management and IT procurement processes.
  • Maintain and manage IT asset inventory, including physical asset tagging and regular audits.
  • Operate the IT helpdesk and provide user assistance for day-to-day IT queries and issues.
  • Assist in ERP system implementation, user training, and troubleshooting.
  • Ensure regular and reliable data backup and recovery processes are in place.
  • Manage and maintain Microsoft Azure services and cloud infrastructure.
  • Handle Active Directory user management, group policies, and access controls.
  • Ensure compliance with IT policies and manage software licenses.
  • Have working knowledge of website designing, hosting, and basic maintenance.

EDUCATIONAL QUALIFICATIONS

  • M. Tech in Computer Science / Information Technology OR M.Sc. (IT) / MCA from a recognized university
  • ERP System (SAP, Oracle) user or admin certification OR Microsoft Certified: Azure Administrator Associate

SOFT SKILLS REQUIRED

  • Self-Motivated, high-energy levels
  • Effective Communication
  • Teamwork and Collaboration
  • Time Management
  • Adaptability and Flexibility
  • Problem-Solving and Analytical Thinking
  • Self-Motivation and Initiative
  • Attention to Detail

FUNCTIONAL SKILLS

  • Hardware & Software Troubleshooting
  • Network Administration & Monitoring
  • Event IT Setup & Support
  • Corporate Email Configuration & Support
  • Cloud Platform Management (AWS, Azure, GCP)
  • Vendor Coordination & IT Procurement
  • IT Asset Inventory Management
  • IT Helpdesk Operations & User Support
  • ERP System Assistance & User Training
  • Data Backup & Recovery Management
  • Microsoft Azure & Cloud Infrastructure Management
  • Active Directory & Access Control Management
  • IT Policy Compliance & Software Licensing
  • Website Design, Hosting & Maintenance

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