Ecommerce Manager

5 days ago


New Delhi Delhi India, Delhi Nainpreet The Collective Full time

Company Description

A multidesigner store for South Asian Fashion.


Website & Platform Management


  • Oversee website merchandising, uploads, product categorization, size charts, and visual consistency.
  • Coordinate with design, production & content teams for timely listing of new collections.
  • Ensure UX smoothness, zero-bug checkouts, fast loading, and page hygiene.


Sales Growth & Conversion


  • Manage daily sales, abandonment recovery, and conversion funnels.
  • Run pricing checks, offer setups, coupons, and inventory push strategies.
  • Identify high-intent SKUs and optimize visibility for wedding-season & occasion-wear customers.


Customer Journey & Service Alignment


  • Align with CS team for smooth order-to-delivery experience.
  • Monitor return requests, exchanges, and customer behavior insights.
  • Build processes that reduce delays and improve customer satisfaction.


Marketing Coordination


  • Coordinate with marketing & content teams for campaign launch calendars.
  • Ensure homepage + banners align with collection drops & festive/wedding cycles.
  • Work closely with performance marketing on ROAS, funnels, and remarketing segments.


Inventory & Operations


  • Sync with warehouse/dispatch team for stock accuracy.
  • Track bestsellers vs. slow-moving categories and push/phase accordingly.
  • Maintain dashboards: sales, SKU performance, inventory ageing.


Analytics & Reporting


  • Daily dashboards: sales, traffic, CR, AOV, top customer segments.
  • Weekly and monthly business reviews with action plans.



Qualifications

  • 2–4 years working brand-side at a D2C company (not only agencies or marketplaces).
  • Hands-on experience with Shopify Admin (products, collections, pricing, and promotions).
  • Strong communication and comfort working with numbers (targets, deltas, timelines).
  • Ownership mindset and ability to coordinate with multiple teams effectively.



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