Travel Consultant

2 weeks ago

Ahmedabad Gujarat India, Gujarat Technomine Full time

Join Technomine as a Galileo Expert / Travel Consultant

Location: CG Road, Ahmedabad (Work From Office)


  • (24×7 operations | Night shifts | Primarily US Shifts)
  • Work Days: 5 Days Working | 2 Rotational Offs
  • Department: Customer Support / Operations

Why Choose Technomine?

At Technomine, we don’t just hire talent — we nurture careers. With a legacy built on growth, innovation, diversity, and people-first values, we offer an environment where your potential can truly thrive. Be a part of a passionate, award-winning global team that celebrates success and encourages skill enhancement.

Open Position:

Galileo Expert / Travel Consultant / Customer Service Agent

We are looking for skilled, energetic, and customer-focused individuals to join our rapidly expanding Travel Operations team.

Key Responsibilities

✈ Flight Scheduling & Management

  • Monitor and update flight schedules with complete accuracy.
  • Rebook flights due to cancellations or last-minute changes.
  • Coordinate with airlines, suppliers, and partners to verify bookings and resolve flight-related issues.

Customer Support (Out-of-Hours)

  • Handle inbound customer queries during night shifts.
  • Resolve customer concerns professionally and efficiently.
  • Provide real-time updates on itinerary changes with clear communication.

Administrative Duties

  • Maintain accurate booking records.
  • Update CRM systems and ensure proper documentation.
  • Prepare end-of-shift reports for seamless handovers.

Problem Resolution

  • Manage emergency travel disruptions promptly.
  • Coordinate with internal and external teams to resolve escalations.
  • Share detailed notes for issues forwarded to day teams.

General Travel Operations

  • Back-office administration
  • CRM & internal communication
  • Airline & supplier coordination
  • Customer engagement & support

Key Skills & Requirements

  • Strong knowledge of Galileo / Amadeus / Sabre (GDS expertise highly preferred).
  • Excellent English communication (verbal & written).
  • Ability to multitask in a fast-paced environment.
  • Flexibility for night shifts & rotational offs.
  • Freshers with good communication skills are welcome
  • Prior travel customer service or ticketing experience is a plus.

What We Offer

  • Competitive salary with hike on last drawn CTC (Max Budget: 5 LPA based on skills & experience)
  • Exposure to international travel processes (US/UK markets)
  • Fast-paced, growth-driven work culture
  • One-time free meal at office
  • Affordable accommodation facility for outstation candidates
  • Opportunity to develop GDS expertise and grow within the travel domain

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