Regional Training Manager

3 hours ago

Gurugram Haryana India, IN Capri Global Capital Ltd. Full time

Job Title: Regional Training Manager - Gold Loan NBFC


Department: L&D


Key Responsibilities:


  • Deliver high-impact and engaging training sessions (VILT, ILT, and on-the-job) for new and existing employees within the region.
  • Conduct batches for HTD and functional certifications.
  • Ensure that training content is up-to-date and aligned with the company’s objectives and policies.
  • Regularly assess branch teams for knowledge gaps and training requirements.
  • Use performance data to conduct TNA and adjust training plans accordingly.
  • Regularly visit branches within the zone to monitor employee performance, identify improvement areas, and provide hands-on training.
  • Provide guidance and support to branch staff on their day-to-day responsibilities.
  • Work closely with HRBPs, BMs, AMs, Zonal Heads to ensure training initiatives align with productivity goals and optimize performance.
  • Publish monthly training calendar and dashboards for respective zone.
  • Maintain accurate and up-to-date training records for all employees, ensuring compliance with audit requirements.
  • Track training completion and ensure that all employees meet required learning milestones.
  • Assess the effectiveness of training programs through regular feedback, assessments, and productivity analysis.
  • Use training outcomes to continuously refine training strategies and deliver higher-impact programs.


Required Qualifications:


  • Minimum of 5 years in training and development, with at least 2 years in the BFSI or Gold Loan industry.
  • Excellent communication and presentation skills.
  • Ability to engage and motivate employees in a dynamic training environment leveraging digital tools.
  • Proficient in MS Office and ability to work collaboratively with cross-functional teams.

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