ServiceNow Developer
2 weeks ago
ServiceNow Developers (ITSM / ITOM/HRSD)
Location: Hyderabad and Bangalore (Hybrid – 3 days per week onsite)
Levels: Associate / Senior Associate (Level 5 & 5)
Industry: Global Consulting / Centre of Excellence Model
About the Organisation
We are partnering with a leading global consulting organisation that is expanding its Centres of Excellence across India. These centres support large-scale digital transformation initiatives for major clients, delivering complex, enterprise-grade projects across multiple technology domains.
As part of this growth, the organisation is scaling its ServiceNow practice, with a focus on ITSM, ITOM and HRSD.
Role Summary
We are hiring ServiceNow Developers with ITSM or ITOM or HRSD expertise at the Associate and Senior Associate levels. You will join a dedicated ServiceNow delivery team working on high-impact projects within a global consulting environment for an intial 12 month contract.
This is a hybrid position, requiring 3 days per week onsite, and involves close collaboration with architects, global delivery teams, and cross-functional stakeholders.
Key Responsibilities
Configure and develop ServiceNow solutions across ITSM or ITOM modules
Build workflows, business rules, UI policies, client scripts, and custom configurations
Deliver solutions aligned with best practices and out-of-the-box platform capabilities
Participate in requirement sessions, solution design discussions, and technical workshops
Support unit testing, UAT, and defect triage throughout delivery cycles
Provide module expertise and platform guidance
Assist with platform enhancements, deployments, and production support
Create and maintain technical documentation, implementation guides, and design specs
Work closely with architects, BAs, QA teams, and global stakeholders
Participate in daily stand-ups and agile ceremonies across multi-regional teams
Skills & Experience Required
2–6+ years of hands-on ServiceNow development experience
Strong knowledge of: ITSM (Incident, Problem, Change, CMDB, Catalog, Request, Workflow) or
ITOM (Discovery, Service Mapping, Event Management, Integrations) or HRSD.
Strong JavaScript skills and knowledge of ServiceNow scripting
Experience with REST/SOAP integrations
Understanding of ServiceNow architecture and data models
Desirable
ServiceNow certifications (CSA, CAD, CIS – ITSM/ITOM)
Consulting or global delivery experience
Background working in Centres of Excellence or Acceleration Centre models
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