Training Resourcing

3 weeks ago

Bengaluru Karnataka India, Karnataka Dexler Information Solutions Pvt. Ltd. Full time

As a Training Resourcing & Delivery Specialist, you will be responsible for managing the end-to-end training delivery lifecycle, from handling trainer sourcing requests and scheduling to managing billing, negotiations, and profitability. You will play a central role in expanding Dexler’s trainer base globally, ensuring high-quality delivery across SAP modules, and optimizing operational processes for scale and margin growth.


Key Responsibilities


  • Manage inbound SAP trainer requests and allocate trainers based on module, expertise, and availability.
  • Oversee end-to-end training delivery—scheduling, logistics, readiness, and feedback.
  • Maintain training calendars, dashboards, and delivery trackers for visibility and reporting.
  • Evaluate trainer performance and manage ratings and feedback records.
  • Expand Dexler’s global SAP trainer network across standard and niche modules.
  • Build and maintain backup trainer pools across geographies.
  • Onboard, vet, and manage freelance and partner trainers globally.
  • Negotiate trainer rates and optimize margins for every engagement.
  • Handle trainer billing, invoicing, and payment processing.
  • Track delivery costs and identify opportunities to improve profitability.
  • Maintain dashboards on the delivery pipeline, trainer utilization, and financial metrics.
  • Provide regular management reports on training performance and profitability.


Required Skills & Qualifications


  • Bachelor’s degree in business, HR, or engineering.
  • 4–5 years of experience in training operations, vendor management, and SAP training coordination.
  • Familiarity with SAP learning programs and module landscape (functional and technical).
  • Strong vendor negotiation and commercial management skills.
  • Excellent communication, coordination, and analytical abilities.
  • High ownership mindset and ability to handle multiple global requests simultaneously.

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