Nexthink - IT Automation Engineer - PowerShell

3 days ago


Bangalore, Karnataka, India Nexthink Full time

Job Description :


Nexthink ACT combines robust custom data retrieval and remediation capabilities, enabling our customers to proactively solve employee issues in a simple, reliable, and automated manner.

Inside the Nexthink Engineering department, the team you will be joining is essential to Nexthink ACT -the Remote Actions team. Our engineers work to:

- Understand the needs of our customers in terms of end-point incident and problem management, as well as data retrieval to better support their end-users.

- Work on the development of remote actions: efficient and robust automation scripts that achieve the above needs.

- Ensure the remote actions will run predictably on the systems of the millions of employees our customers have, running both Windows and macOS.

- Ensure everything fits well into the overall context of the Nexthink platform.

- Help the team to improve its best development practices.

- Coordinate with the L3 support team for bug fixing.

- Be a team player but also know how to work autonomously.

- Be ready to work out of your comfort zone.

Qualifications :

You would be an ideal candidate if you :

- Have 5+ years of demonstrable experience working in scripting within large IT environments, handling endpoint/application management/system administration for Windows / macOS endpoints.

- Good knowledge of PowerShell / Bash and Python, Jenkins

- Applying logging techniques and performing code reviews.

- Plus: you have knowledge of Windows and/or macOS management internals such as GPO, WMI, Windows registry, Windows APIs, Event log, WSUS, MDM, and Jamf.

- Excellent analytical and problem-solving skills.

- Plus: you have previously worked (or you are familiar with) agile development environments e.g., SCRUM

- Experience in handling customer escalations

(ref:hirist.tech)

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