Training and Quality Manager

2 hours ago

Noida Uttar Pradesh India, Ghaziabad Innodata Inc. Full time

The Training & Quality Manager – AI/LLM Practice will lead global training and quality initiatives for AI/LLM projects, ensuring operational excellence, consistency, and compliance. The role focuses on building scalable training frameworks, standardizing quality processes, and driving continuous improvement across global teams. You’ll collaborate with cross-functional and client stakeholders to strengthen delivery performance and enhance overall project quality in alignment with AI/LLM goals.


Key Responsibilities

  • Lead global training and quality programs for AI/LLM projects ensuring consistency, accuracy, and compliance.
  • Design and implement scalable training frameworks, assessments, and certification programs.
  • Monitor performance metrics, identify skill gaps, and drive targeted upskilling initiatives.
  • Establish and enforce quality standards and continuous improvement processes across teams.
  • Conduct audits, calibrations, and root cause analyses to maintain excellence in delivery.
  • Partner with operations and client teams to align training and quality strategies with business goals.
  • Drive change management, governance, and cross-functional collaboration across global sites.


Requirements:

  • Bachelor’s degree required (Computer Science, IT, Engineering, Linguistics, or related field preferred).
  • 5+ years of experience in training leadership and quality management within AI, LLM, tech operations, or a process-driven environment.
  • Strong understanding of AI/LLM concepts, model training processes, and data-driven decision-making.
  • Proven track record of leading cross-functional, multicultural teams in a fast-paced global setup.
  • Excellent English communication, presentation, and stakeholder management skills.
  • Analytical mindset with the ability to design and monitor performance dashboards and quality metrics.
  • Demonstrated problem-solving, innovation, and change management capabilities.


Good to Have:

  • Knowledge of process improvement methodologies (Six Sigma, Lean, Kaizen).
  • Experience working with AI model evaluation, policy compliance, or linguistic quality frameworks.
  • Exposure to client-facing roles in AI or technology projects.
  • Strong people leadership and mentoring skills.

  • Senior Manager

    2 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad EXL Full time

    Role descriptionThis role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying digital (Data and AI in context of Digital Ops) and domain learning. She/He will be responsible for leading teams, liaising with leadership, conducting diagnostic and needs analysis, and aligning capability development plans...

  • Quality Assurance Specialist

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Suraasa Full time

    JOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...

  • Quality Assurance Lead

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Tata Play Fiber Full time

    HiTata Play Fiber is hiring for Quality Assurance LeadLocation : NoidaSkill : Quality Assurance LeadExp : 10 to 15 years exp in Quality Assurance LeadEducation : Any GraduateCommunication : Excellent communicationReporting To – Head - Customer ServiceYour Function – Customer ServiceTeam Size – 2 permanent employees + 10 Outsourced Call Centre Team...

  • Assistant Manager Quality Control

    2 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad INGAR Full time

    Company Description INGAR ELECTRONICS is a leading manufacturer and distributor of electrical connectors, wiring harnesses, and integrated equipment for the Automotive, Telecom, Electric Vehicles (EV), and Defense sectors. The company is dedicated to revolutionizing the Indian EV market by offering globally competitive products to Indian OEMs. INGAR is...

  • Manager - Research

    2 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Sambodhi Research and Communications Pvt. Ltd. Full time

    About usSambodhi Research and Communications helps create high-impact knowledge and catalyzeaccountability in the public domain through its project management and monitoring and evaluation solutions. At Sambodhi, we offer objective, evidence-based support to implementers, government, donors, and corporates. Over the past decade, we have emerged as a pioneer...

  • QMS & Process/Product Quality

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Vista Consoles Electronics Private Limited Full time

    Role Objective: To ensure that the organization’s products, processes, and services consistently meet customer, regulatory, and internal quality requirements through effective implementation, monitoring, and continual improvement of the Quality Management System (QMS).Job ResponsibilitiesQMS:1. Responsible for QMS Implementation & Maintenance.2. Shall...

  • Senior Quality Assurance Engineer

    2 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Gamemano Full time

    The Senior Quality Assurance Engineer will serve as a technical leader and mentor within our QA department, responsible for architecting and implementing comprehensive testing strategies across our product portfolio. This role combines technical expertise, leadership abilities, and strategic thinking to ensure the highest quality standards in our...

  • Quality Analyst

    2 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Lepide Full time

    Quality AnalystPosition Summary:We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance.Desired Candidate...

  • Quality Analyst

    2 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad Gamemano Full time

    We are seeking a skilled Quality Analyst with a strong background in manual and automation testing, particularly within the gaming, slot, or back-office industries. The ideal candidate should have expertise in tools like Postman, Jmeter, and Playright, with a minimum of 1 years of experience in manual testing and automation testing.Responsibilities:Conduct...

  • Fitness Manager

    3 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad WTF Gyms Full time

    The Fitness Manager will be the primary owner of the Personal Training (PT) business, responsible for driving PT revenue, managing trainer performance, ensuring high-quality member experience, and building a strong fitness culture at the center. This role requires a blend of fitness expertise, business acumen, leadership, and sales capability.Key...