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Technical Analyst
1 week ago
Title: Oracle Transportation Management (OTM) Technical Analyst
Experience : 4 - 8 years
Work Location : Mohali & Pune (Onsite)
Notice Period : Immediate to 30 Days Max only
Required Skills (Mandatory) : OTM (Technical+Functional) , Sql queries , Order Management, Shipment & Logistics Management
Job Summary :
The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on client's instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization).
The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.
In this Role, Your Responsibilities Will Be :
- Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
- Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
- Assist with program rollout activities, including business unit and trading partner on[1]boarding, project coordination, status reporting and communication to program management.
- Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
- Ensures SCO system documentation is complete and maintained.
- Works effectively in a global highly matrixed team environment.
For This Role, You Will Need :
- 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
- OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
- Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
- Knowledge of Logistics management principles and processes.
- Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
- Good knowledge of EDI and any other Middleware systems.
- Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
- Ability to multi-task and work within diverse multi-disciplinary global project teams.
- Detail-oriented with strong problem-solving skills.
- Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
- Knowledge on GTM (Global Trade Management) will be a plus.
- Some travel might be required.
Preferred Qualifications that Set You Apart :
- Bachelor's degree in computer science, Information Systems, or another related field.
- Good interpersonal skills using English, both spoken and written, as will be working with overseas team.
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