Senior UI/UX Product Designer

Join the Legacy of Innovation with Smartbox:

Smartbox Lockers is a global leader in smart locker and parcel management solutions, with active deployments across apartments, universities, enterprises, logistics, and retail. As part of our global expansion — particularly into the U.S. and developed markets.

Smartbox is building a new suite of mobile applications designed to simplify complex workflows, enhance user experience, and bring greater control and intelligence to our ecosystem

Broad Function:

We are looking for a Senior UI/UX Product Designer who can take complete ownership of end-to-end mobile app design — from early user journeys to high-fidelity interfaces and developer-ready specifications.

This role is ideal for a designer who has previously shaped mobile apps that are currently in use, and who enjoys converting high-level ideas into clean, intuitive, and practical user experience

Purpose of the Role:

To lead the end-to-end design of our mobile app by translating product vision into intuitive user experiences and high-quality interfaces that enhance usability, engagement, and overall product value.

Roles and Responsibilities:

User Experience Design

• Lead the full UX process: user flows, journey mapping, IA (information architecture), wireframes.
• Understand operational workflows and simplify them into intuitive mobile experiences.
• Structure multi-role access flows for managers, technicians, and administrators.
• Convert product goals into actionable UX frameworks with minimal supervision.

User Interface Design

• Create polished, modern, and consistent interfaces for enterprise and consumer-grade usage.
• Build and maintain a comprehensive design system for app consistency.
• Deliver pixel-perfect screens and components using Figma.

Prototyping & Validation

• Build interactive prototypes for internal demos, testing, and feedback cycles.
• Iterate quickly while maintaining clarity and design integrity.

Collaboration & Handover

• Work closely with product and engineering teams to clarify flows and expectations.
• Prepare developer-ready specifications with annotations, assets, and guidelines.
• Support engineering during implementation to ensure accurate translation of designs.

Product Thinking

• Understand broader product strategy and align UX decisions accordingly.
• Recommend improvements that enhance usability and reduce friction.
• Bring structure and clarity to abstract or evolving product ideas.

Portfolio Requirement:

• Candidates must share a portfolio or case study that includes:
• Complete mobile app design work
• User journeys and flows
• Wireframes and interactive prototypes
• High-fidelity UI screens
• Explanation of design decisions and thought process
• Links or screenshots of apps currently in use (where applicable)

Portfolios focused only on visual design without UX thinking will not be considered.

Desired Qualifications & Experience:

• 8–12 years of professional experience in UI/UX or digital product design.
• Experience working on mobile applications actively used by customers.
• Strong background in designing apps involving multi-step workflows or multi-role user interactions.
• Expert proficiency in Figma, Strong in journey mapping, wireframing, prototyping, and design systems.
• Ability to create developer-friendly documentation.
• Familiarity with design thinking and user-centered methodologies.
• High ownership and clarity in communication, strong product mindset and problem-solving skills.
• Effective collaboration with engineering and leadership.
• Clear, intuitive, and efficient mobile journeys that reduce operational friction.
• High-fidelity designs ready for engineering without ambiguity.
• A consistent design language across all Smartbox mobile apps.
• Positive collaboration with product and engineering teams.

The company offers a range of employee benefits including:

• Cashless medical insurance for employees, spouses, and children
• Accidental insurance coverage
• Life insurance coverage
• Retirement benefits including Provident Fund (PF) and Gratuity
• ESI*
• Sodexo benefits for income tax savings
• Paternity & Maternity Leave Benefit
• EL encashment