Acumera - Senior System Administrator - IT Infrastructure

3 weeks ago

Bangalore, Karnataka, India Acumera.inc Full time

Summary/Objective :

The Senior System Administrator will collaborate with the IT Manager to effectively manage the IT systems and infrastructure.

This role involves managing processes and utilizing technology to monitor system performance, provide technical support, and ensure the stability and availability of the organisations IT infrastructure.

The System Administrator will ensure adherence to high standards of system performance and reliability, handling regular maintenance for both external and internal environments.

The ideal System Administrator should possess a positive attitude, embrace change,excel as a team player, be organized, and have a solid background in IT systems administration and support.

As an integral part of the Infrastructure team, the desired candidate will have the following responsibilities :

Project Collaboration :

- Collaborate with clients or project managers to implement tailored IT solutions.

- Adjust security settings for enterprise firewalls to meet specific client or project requirements.

IT Support & Solution Delivery :

- Apply best practices and technical skills to deliver customized solutions.

- Work closely with the development team on client projects, ensuring smooth integration and deployment.

Network Infrastructure Management :

- Support LANs, WANs, network segments, Internet, and intranet systems.

- Manage inventory, workstations, software, and phone systems.

- Configure and maintain network equipment such as switches, routers, VLANs,and wireless access points.

- Ensure efficient operation of systems and network infrastructure, including IPV4/IPV6 protocols.

System Efficiency and Troubleshooting :

- Ensure system efficiency and performance by monitoring system health and responding to user-reported issues.

- Troubleshoot and resolve hardware, software, and network problems.

- Recommend and implement upgrades and improvements to maintain system reliability.

Security and Compliance :

- Maintain network and system security by applying security best practices and monitoring for potential vulnerabilities.

- Adjust and enforce security policies to protect sensitive data and systems.

- Ensure compliance with industry regulations and standards.

Cloud and Infrastructure Management :

- Manage cloud infrastructure, primarily using AWS services such as EC2, S3,RDS, and IAM.

- Implement and maintain infrastructure as code using tools like CloudFormation or Terraform.

- Optimize cloud resources for cost efficiency and performance.

Monitoring and Performance Management :

- Implement and manage monitoring solutions to track system and network performance.

- Use tools like Nagios, Prometheus, and CloudWatch to monitor system health and generate alerts.

- Analyze performance metrics and suggest optimizations.

Patching and System Updates :

- Regularly apply patches and updates to operating systems, applications, and other software.

- Develop a patch management schedule to minimize disruptions and ensure systems are secure.

User and Access Management :

- Handle onboarding and offboarding processes, including setting up and deactivating user accounts.

- Manage user permissions and access controls to ensure data security and compliance.

Backup and Disaster Recovery :

- Develop and implement backup and disaster recovery plans.

- Ensure critical systems and data are regularly backed up and can be restored in the event of a failure.

Documentation and Reporting :

- Maintain accurate documentation of system configurations, network diagrams, and standard operating procedures.

- Prepare reports on system performance, security status, and compliance.

Technical Support and Training :

- Provide technical support and guidance to end-users and team members.

- Conduct training sessions on new technologies, systems, and security practices.

Success Metrics :

- Successfully handles multiple initiatives simultaneously.

- Completes projects within deadlines.

- Delivers high-quality implementations.

- Effectively works as part of a cohesive team.

Job Qualifications

- Proficient in Linux, MS Windows, and Apple Mac system administration.

- Strong leadership and team organization skills.

- Excellent problem-solving and troubleshooting abilities.

- High standards for consistency and quality.

- Flexibility with work hours.

- Willingness to obtain relevant industry certifications.

- Familiarity with PCI compliance standards.

- Strong written and verbal communication skills.

Work Environment :

This job operates in a professional office environment, with occasional work-from-home opportunities as approved by the manager.

This role routinely uses standard office equipment such as employee workstation computers, phones, photocopiers, printers and filing cabinets.

Physical Demands :

- This is largely a sedentary role; however, some occasional physical labor may be required to move computing equipment and assist with office moves.

- Position Type & Expected Hours of Work

- This is a full-time position with a preference to work from Acumera's Bengaluru office.

- Routine days and hours of work typically match the United States central time zone which are Monday through Friday roughly 5pm-1am IST (7am-3pm CT).

- Remote work or alternative schedules may be approved on a case-by-case basis.

- Hours may vary as required to maintain security and compliance with minimal customer disruption.

Travel :

- Travel opportunities may be available between Acumera offices and to customer sites.

- Generally, travel will not be required.

- Industry conference and training opportunities may require occasional travel.

Required Education and Experience :

- Bachelors in Computer Science, Information Technology, or a related field.

- 5+ years of experience in system administration, with proficiency in Linux, MS Windows, and Apple Mac environments.

- Experience in network management : LAN/WAN, switches/routers/ firewalls.

- Strong background in IT security and compliance standards.

- Demonstrated ability to lead projects and manage teams.

Preferred Education and Experience :

- Masters in Computer Science, Information Technology, or a related field.

- 7+ years of experience in system administration and IT security.

- Experience with Splunk, AWS, iptables, openvas, syslog, and Puppet.

- Advanced knowledge of Python and/or BASH.

- Familiarity with Jira/Confluence, Jump Cloud, MFA platforms, and Web APIs.

- Experience with Windows Server management (Active Directory/Group Policy).

- Identifying, optimizing, and automating recurring departmental processes.

- Security certifications such as CISSP, CEH, CompTIA Network+ / Security+, and

- PCI Security Standards Council certifications.

- Industry certifications such as CompTIA Security+, Cisco CCNA, Microsoft

- Certified Systems Administrator (MCSA), or similar.

- Experience with cloud platforms like AWS, Azure, or Google Cloud.

Additional Eligibility Qualifications :

- Experience with similar requirements (such as HIPPA, CIS Controls) is advantageous

(ref:hirist.tech)

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