Front Desk Executive

3 days ago

Delhi India, India WTF Gyms Full time

Department: Sales & Front Desk

Location: WTF Gym Center

Reports To: Sales Manager / Center Manager

Target Accountability: ₹3–5 Lakhs per month

Salary: 18000 - 25000 in hand + incentives (on achieving the Target)

Timings: Morning (8am-5pm), Evening (1pm-10pm)

Address: A block, Sector-09, Amco tower (Head-office)


Job Overview

The Sales Executive will be responsible for achieving membership sales, referral sales, and renewal sales for their assigned gym center. The role requires excellent communication, strong persuasion skills, and the ability to convert leads into paying members.

This is a performance-driven role with attractive incentives based on target achievement.



Key Responsibilities

1. Membership Sales (Primary Responsibility)

  • Convert walk-ins, leads, trial sessions, and inquiries into membership sales.
  • Present membership plans, PT packages, offers, and promotions clearly and confidently.
  • Achieve monthly sales targets of ₹3–5 Lakhs through consistent performance.


2. Referral Sales

  • Drive member-to-member referrals through relationship building.
  • Run referral campaigns to increase new memberships.


3. Renewal Sales

  • Follow up with members for timely renewals.
  • Maintain strong rapport with existing members to increase retention.


4. Lead Management & Follow-ups

  • Handle all incoming leads from CRM, calls, WhatsApp, and walk-ins.
  • Ensure timely follow-ups and daily pipeline tracking.
  • Update CRM with accurate entries and follow-up status.


5. Center Target Contribution

  • Support the overall center revenue target along with the sales team.
  • Work closely with trainers, front desk, and marketing for campaigns.


Skills Required

For Experienced Candidates

  • Proven track record of achieving sales targets in fitness, retail, hospitality, or telecom industries.
  • Sales-driven, confident, and high-energy personality.

For Freshers

  • Good communication and interpersonal skills.
  • Presentable, confident, and eager to learn.
  • Passionate about fitness and customer service.


Key Competencies

  • Target-driven and result-oriented
  • Strong communication and persuasion
  • Positive attitude & willingness to work in a fast-paced environment
  • Consistent follow-up and disciplined work habits
  • Customer-first mindset




Qualifications

  • 12th Pass / Graduate
  • 0–3 years of experience in sales (fitness sales preferred, but not mandatory)

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