Senior Associate, Production Services Application Support Analyst

3 weeks ago

Chennai, Tamil Nadu, India BNY Mellon Full time

Senior Associate, Production Services Application Support Analyst (Swift, Splunk)

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our team. This role is located in Chennai, Tamilnadu - HYBRID.

In this role, you’ll make an impact in the following ways:

Strong skills in:

  • Unix shell scripting
  • SQL (DDL, DML, Joins)
  • Swift Standards, ISO Formats..
  • SAG - SWIFT Alliance Gateway
  • SNL - SWIFT NetLink
  • CREST
  • AMH
  • Application Performance Management Tools like App Dynamics, Splunk and others
  • Good skills in
  • Linux operating system
  • Desirable skills in
  • Java, Spring Framework
  • Financial markets experience is must and preferred experience in Repo ( Repurchase Agreements) / Collateral Management
  • Should be open to work on weekends and National holidays, if required
  • Should be open to stretch themselves beyond the regular work hours, if required and whenever there are production issues
  • Should be open to work during First and Second Shifts

To be successful in this role, we’re seeking the following:

• 5+ years Experience in Production support

• 3+ years relevant Experience into L2 support

• Ability to take complete ownership of the application(s) that are being supported
• Be proactive, have a sense of urgency and attention to detail
• Ability to work and coordinate with multiple teams and work under pressure
• Have extensive experience in incident and problem management
• Should have very good appetite for risk mitigation and be proactive in identifying risks
• Strong debugging skills and ability to identify root cause of issues quickly
• Ability to have a strong understanding of the data and data model

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg’s Gender Equality Index (GEI)
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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