Senior Voice Integration Engineer – Cisco Webex

22 hours ago


india, IN 221 B Baker ST Full time

Experience: 7–10 years


Contract Duration: 2–3 months (with possible extension)

Location: Remote / Hybrid / On-site (flexible)

About the Role

We’re looking for experienced Voice / Telephony Integration Engineers to help enhance

the Aisera Voice offering with advanced Cisco Webex and contact center capabilities.

You’ll work on real-time voice systems, SIP signaling, and integration with call center

workflows—adding features, ensuring compatibility, and improving performance.

Key Responsibilities

Implement Cisco Webex Voice features:

Transfer callback with call history

IVR channel configuration compatibility

Silero VAD compatibility with MULAW audio

Automate BYOVA datasource management

Add DTMF support

Retrieve integration info from tenant-server (not direct DB)

Implement health check / status monitoring

Integrate with SIP / AudioCodes / call center workflows

Understand existing Aisera codebase and rapidly build features

Collaborate with small cross-functional team (2–3 engineers)


Required Skills & Experience

7–10 years in Voice / Telephony / UC / Contact Center engineering

Strong knowledge of SIP, RTP, DTMF, codecs (MULAW, G.711)

Hands-on experience with Cisco Webex Voice / Contact Center

Familiarity with AudioCodes, IVR, call routing, and callback workflows


Strong debugging, troubleshooting, and integration skills

Programming / scripting (Python, Java, or similar)

Able to understand and extend existing codebases


Good to Have

Exposure to Silero VAD, BYOVA, or Voice Analytics systems

Experience with CPaaS / Voice-as-a-Service platforms

Cisco voice certifications

Why Join?

Short-term, high-impact project with a leading AI-driven voice platform

  • Opportunity to shape next-generation enterprise voice features


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