AWS Solution Architect

3 weeks ago

Bangalore, Karnataka, India Overture Rede Private Limited. Full time

Roles & Responsibilities :

Escalation Management :

- Serve as the elevated L3/L4 escalation contact for critical production issues, providing expert resolution and support to ensure minimal downtime and optimal performance.

Change Management :

- Adhere to change management protocols while executing service requests, ensuring all changes are systematically managed and compliant with organizational policies.

Process Optimization :

- Actively pursue avenues to optimize standard operating procedures by leveraging automation techniques, focusing on enhancing efficiency and reliability of cloud operations.

Automation Solutions :

- Implement automation solutions to streamline platform operations, enhancing overall efficiency and reliability.

- Utilize tools and scripts to automate routine tasks and complex processes.

Continuous Improvement :

- Drive continuous improvement initiatives to elevate cloud services for SAP Applications, with a strong focus on scalability, security, and performance.

- Identify and implement best practices to improve service delivery.

Team Collaboration :

- Work closely with a diverse, multinational team to ensure the delivery of world-class cloud services tailored specifically for SAP Applications.

- Collaborate with global enterprise clients to understand their needs and provide customized solutions.

Customer Experience & SLAs :

- Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs).

- Ensure high standards of service quality and customer satisfaction.

Networking & IT Security :

- Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.

- Manage network services such as DNS, LDAP, and HTTP proxies.

- Demonstrate expertise in IT security practices, particularly in OS hardening techniques.

- Implement and manage security policies and controls using AWS services.

AWS Services Proficiency :

- Hands-on experience with AWS services including EC2, Backup, Lambda, CloudWatch, Config, CloudTrail, IAM, KMS, and CloudFormation.

- Utilize these services to build and maintain robust cloud environments.

SAP Systems Support :

- Understand and support SAP systems on AWS, including cluster management, database management (HANA, Oracle), and high availability (HA) management.

- Ensure SAP systems are optimized for performance and reliability on AWS.

- Security Policies & Controls :

- Implement security policies and controls (e.g. CIS, malware protection, anti-virus, secret management) using AWS services.

- Ensure robust security measures are in place to protect cloud environments.

Automation & Scripting :

- Automate AWS service deployment using CloudFormation and/or Terraform.

- Develop and maintain scripts using Python (Lambda), Bash Shell, and other scripting languages to automate tasks and processes.

Documentation & Standards :

- Strong ability to document standards, methods, and produce drawings of systems and applications.

- Maintain accurate and up-to-date documentation to support ongoing operations and future projects.

AWS CLI & Configuration Management :

- Strong skills with AWS CLI and a solid understanding of JSON/YAML for configuration and deployment tasks.

- Deploy and manage configuration management tools such as Chef and Ansible to maintain consistent system configurations.

Linux Administration :

- Administer and manage Linux environments, ensuring systems are secure, reliable, and optimized for performance.

Qualifications :

- Any Amazon Web Services (AWS) certification is a must.

- Strong proficiency in networking and IT security practices.

- Hands-on experience with key AWS services and tools.

- Deep understanding of supporting SAP systems on AWS.

- Proven experience in implementing automation solutions.

- Strong scripting skills and experience with configuration management tools.

- Excellent documentation and communication skills.

- Ability to work collaboratively with a multinational team.

- Strong problem-solving skills and ability to manage critical production issues.

(ref:hirist.tech)

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