Senior SQA

We are looking for 5+years experienced Senior Software Quality Assurance (SQA) person with a proven track record in software quality assurance, process improvement, and compliance audits.

Job Location: Trivandrum/Cochin

Primary Skills :

• Hands-on experience in conducting Internal Quality Audits (IQA), SDLC Work Product Reviews, and Configuration Management (CM) Audits
• Knowledge of Quality and Security standards such as ISO 9001, ISO 27001
• Skilled in quality analysis techniques like Fishbone (Ishikawa) Diagrams, and Pareto Analysis
• Good understanding of Agile, Waterfall, and Hybrid SDLC methodologies
• Proficient in collecting, validating, analyzing, and reporting quality and performance metrics
• Experience in conducting Root Cause Analysis (RCA) and driving Corrective and Preventive Actions (CAPA)
• Ability to define, standardize, and continuously improve organizational processes, templates, and guidelines

Certifications:

• Prefer Internal auditor certified (QMS/ISMS)

Responsibilities include:

• Guide and support project and support teams in adhering to organizational quality and infosec processes, policies, and best practices.
• Conduct periodic audits and reviews, including Internal Audits, SDLC work product reviews, and Configuration Audits to ensure compliance with defined processes.
• Track and follow up on non-conformities identified during audits and reviews, ensuring timely closure and corrective action.
• Facilitate root cause analysis for process gaps, defects, or audit findings, and collaborate with teams to identify and implement preventive and corrective measures.
• Collect, validate, and analyze quality and process metrics across projects and departments, and initiate process improvements.
• Drive quality initiatives and organization-wide process improvement programs.
• Assist teams in identifying, documenting, and tracking project-level risks and issues, ensuring they are reviewed and managed appropriately.
• Actively participate in key project meetings, including initiation, retrospectives, risk/issue reviews, and closure meetings.
• Support awareness and training initiatives, including sessions on quality management systems, information security, and compliance standards to build organizational capability and compliance culture.