Product Designer III

2 weeks ago

Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

About The Company:

Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The Inspire portfolio encompasses more than 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC restaurants across 57 global markets. In an industry facing increasing disruption, Inspire Brands is a restaurant company unlike any other one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Teams at our technology hub, Inspire Brands Hyderabad Support Center, are leading product development and technology innovations that ensure smooth guest-facing experiences across digital and traditional channels as well as streamlined operations that leverage our next-gen digital infrastructure.

About the Team:

The User Experience Research & Design team at Inspire Brands is responsible for connecting and delivering the next generation of digital commerce products to transform the restaurant experience, exceed expectations and delight customers. Our designers dont just create interfaces; they help build and ship sophisticated digital products that empower millions of our guests and thousands of our associates. In this role, the Product Designer is a collaborative and dynamic member of a multi-disciplinary scrum team working in a fast-paced, agile environment that rewards responsibility, impact and results.

Job Description

Must haves:

  • 8 - 12 years of experience in User Experience (UX) design, User Interface (UI) design and/or Product design. This is not a graphic design / visual design role.
  • Working knowledge of e-commerce best practices, interaction design, information architecture, mobile-first design, responsive design.
  • 6+ years of hands-on experience with design tools like Figma, Sketch or AdobeXD. This role requires intermediate-to-expert Figma skills.
  • 4+ years of formal work assignments requiring use of design systems to ensure consistently designed wireframe and mockup deliverables.
  • 4+ years of formal work assignments requiring the prototyping and documenting of detailed screen-level user flows and field-level interaction flows.
  • Experience leading and mentoring a team.

Nice to haves:

  • Knowledge of accessibility principles and W3C accessibility guidelines.
  • Previous experience designing for large touchscreens (e.g., ordering/payment applications, wayfinding kiosks)
  • Previous experience designing for large informational displays (e.g.,digital signage, menu boards).
  • Experience maintaining design systems and updating design system documentation.
  • Experience conducting user research and/or usability testing.

Key Characteristics:

  • Customer Advocacy: Understands, documents, and communicates user needs effectively. Translates those needs into specific features and functionality.
  • Business Acumen: Understands how to balance business needs and user needs. Effectively navigates and negotiates trade-offs between the two.
  • Industry Expertise: Demonstrates necessary level of knowledge about industry, competitive, comparative, complementary products for assigned domain.
  • Design Influence: Creates clear, defensible and actionable design problem statements. Follows-up with well-reasoned and fully thought-out design solutions.

Required Skills and Abilities:

  • Team Working Style: Ability to manage multiple separate design tasks at a time. Able to deliver results in an agile, iterative design environment.
  • Individual Working Style: Ability to solve design problems or varying complexity. Independently self-directed, organized, and efficient with minimal oversight.
  • Communication: Effective verbal and written communication, understanding the appropriate level of detail required for the situation and/or audience.
  • Contribution Level: Ability to perform in situations where you are assigned as the only designer, or situations where you are assigned to a team of designers.
  • Collaborative Locations: Ability to work with team members both in the same office (physically) and across offices (virtually).
  • Collaborative Timing: Ability to work with team members in real-time (synchronously) or in across time zones (asynchronously).
  • Meeting Planning: Can plan user interviews, group workshops or stakeholder meetings on their own or with assistance from other team members.
  • Meeting Facilitation: Can independently facilitate small-to-medium sized groups without oversight and guidance.
  • Meeting Presentation: Responsible for presenting ones own ideas and work, as well as the ideas and work of others.

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