SAT Microsystems
3 weeks ago
Candidate with 7+ years of experience in working in operations/managed services.
Job Description :
- Provide day to day operational support for the Router, Switches & Firewall Management Services.
- Strong technical experience on Firewalls, (Palo Alto, FortiGate & Cisco)
- Your role involves resolving operational incidents, managing firewall security policies and rule sets, ensuring compliance with business and regulatory requirements.
- P1, P2 and P3 incidents monitoring and coordination with stakeholders for timely resolution.
- Should have very good experience of Incident Management like Identify and Classify Incident, Investigate and Diagnose the issues and Provide acceptable resolution.
- Should have experience of software patch management to manage the Firewall patch management cycle, patch testing and deployment of patches on timely basis.
- Configuring/Troubleshooting LAN Switching VLAN, VTP, STP, EtherChannel.
- In-depth knowledge, not limited to understanding but troubleshooting of TCP/IP Protocol suite, IP routing protocols (BGP, OSPF, PBR), IPSEC VPN etc.
- Candidate should have knowledge of backup and restoration for configuration of Router, Switches & Firewalls as per defined backup and restoration policy
- Create various reports for remediation, change tracking and on demand basis.
- Knowledge of Analysis of IPSec VPNs implementation and Manage and Monitor all VPN connectivity.
- Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
- Support client with Firewall Management related questions including those related to remediation procedures.
- Co-ordinate with 3rd party vendors for Network Hardware replacement Core level debugging.
- Good to have knowledge of Network & Cloud technologies (Azure/AWS/GCP), along with demonstrative communication skills, to improve the delivery of services.
- Ability to travel onsite to customer locations as necessary
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