Principal Technical Consultant

2 weeks ago

Bengaluru Karnataka India, Karnataka InfoCepts Full time

About the Company



Infocepts is a global leader of end-to-end data and analytics solutions with over 20 years experience enabling customers to derive value from a variety of data-driven capabilities. Unique among its peers, Infocepts operates with the scale of a global consulting firm, yet the expertise of a niche partner. We are certified by Great Place to Work, India in 2021 & 2022 and recognizes our high-trust and high-performance work culture, and great employee experience in the industry.



About the Role



Consulting for New and Existing Clients Provide specialized retail advisory & consulting services to new and existing customers, share relevant advisories for customers, address unmet needs, expand relationships, manage client expectations, and maintain assigned utilization.



Responsibilities



  • Systematically Develop and Maintain Offerings
  • Identify niche gaps that exist within retail solution providers and prepare business case to invest in expanding the idea into a packaged solution.
  • Provide stewardship guidance to solutions aligned to the competency, that can be a core differentiator for Infocepts.
  • Support offering development and support its pilot implementation.
  • Support to develop implementation methodologies, processes, templates, enhance and internalize for the prioritized solutions.
  • Provide Sales Support
  • Support pre-sales activities including engaging prospects, conducting discovery workshops, developing point of views/solutions/scoping, writing proposals, engaging partners, and supporting sales and marketing enablement with their functional and domain expertise.
  • Thought Leadership – Build and share experience and evidence-based thought leadership in the retail industry through various channels such as professional social media, blogs, white papers, webinars, events, and conferences.
  • Support Organizational Strategy – Contribute to practice development including sharing and building expertise, nurturing and growing talent, capability and offering development, and corporate initiatives as assigned.



Qualifications



  • Proven experience in addressing retail business challenges through effective application of Data, Analytics, and AI.
  • Strong understanding of core retail business processes and systems, including (but not limited to) Customer Management, Store Operations, Merchandising, and Inventory Management.
  • A holistic view of end-to-end retail workflows is highly desirable.
  • Hands-on experience delivering data and analytics consulting/professional services across various retail segments such as luxury, off-price, and apparel.
  • Pre-sales experience, including leading and authoring proposals that clearly articulate business value and program outcomes.
  • Deep knowledge of retail systems, KPIs, and underlying data models with the ability to translate them into actionable insights for business stakeholders.
  • Expertise in analysing and synthesizing business requirements, creating effort estimates, designing data flow models, and collaborating with technical and business teams to build and implement analytics solutions.



Required Skills



  • Proven experience in addressing retail business challenges through effective application of Data, Analytics, and AI.
  • Strong understanding of core retail business processes and systems.
  • Hands-on experience delivering data and analytics consulting/professional services.



Preferred Skills



  • Pre-sales experience, including leading and authoring proposals.
  • Deep knowledge of retail systems, KPIs, and underlying data models.
  • Expertise in analysing and synthesizing business requirements.

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