Morningstar - Design Manager - User-Centered Design

3 days ago

GurgaonGurugram, IN Morning Star Full time

Role : Design Manager (International Wealth)

Location: New Delhi (Hybrid, 3 days in office required)

Role classification : Manager

Job Description :


We're looking for a Design Manager for our International Wealth Platform ( New Delhi, India). Guided by Morningstar's investment principles, this team focuses on delivering meaningful long-term investment results to help investors reach their financial goals. Our complete wealth management platform serves clients' needs at each stage of their life.


In addition, the platform enables advisors to manage their practice through portfolio accounting and reporting, client communication, and analyst research. The platform also offers access to Morningstar's best-in-class content, events, and thought leadership to help advisors best serve their clients. Everything we do is driven by our independent view, long-term investment approach, and relentless focus to always put investors first.

This role will be hybrid, with 3 days in-office required.

What you'll do :

- In this role, you'll be the first Design Manager in our New Delhi, India office. This is an exciting time to join us as we're bolstering our Design presence in India and building our user-centric culture with a team of amazing colleagues. You will report to our Senior Design Manager.


- This role is part of Morningstar's Manager (people management) job career ladder for Design.

- Your day-to-day will include ownership of areas of the Wealth Marketplace sub-group of the International Wealth team. This team is comprised of several cross-functional teams based in India and Australia.

- You'll work with other stakeholders across Product, Engineering, Sales, Marketing, and more to understand the challenges our investors, advisors, and internal customers face.


- Additionally, you will partner with your team of Designers to create the most delightful user experiences.


- We've been hard at work understanding our user's journey, personas, and the problems our users face and need a Design Manager to help guide the team and mature UX methodology within our Design center of excellence.

- While this job's primary function is managerial, we are a growing team and we would expect approximately 25-50% of your time to be more hands-on with Design work, enabling you to better understand your area of ownership and help grow your influence within your team.

You'll also :

- Be a member of the International Wealth Design chapter; a team of talented designers across India, the United Kingdom, and Australia.

- Line-manage, coach, and support a team of 3 talented Designers in India to start.

- Partner closely with International Wealth Design Leadership to grow and nurture our Design practice.

- Partner with the Wealth Marketplace leadership across Product, Engineering, Method, Marketing, Sales, Implementation, and other disciplines to influence and guide strategy.

- Elevate Design methodology in our Wealth Marketplace team in India (Mumbai and New Delhi) and help strengthen your team's skills and processes.

- Mature our Design process as we grow as a global team.

- Tactically support your team as a Design expert, being able to dive into work when needed to support or provide guidance, feedback, and design direction.

- Advocate for your team and Design best practices across the business.

Who you are :

- We recognize that design skills are transferable from one subject to the next, and while working on financial products can be helpful, it's not required for this role.


- We value diverse backgrounds, experiences, and expertise.


- Our ideal candidate has demonstratable experience simplifying complex workflows and content into intuitive experiences and solutions, inspiring software development teams, and delivering compelling software products to the market.

- We don't expect qualified candidates to have experience in every responsibility listed below, but we wanted to use this job description to paint a picture of your day-to-day on our team. If this role sounds interesting to you, and you've led design solutions, we want to talk to you.

Primary Focus :


People Management / Product Design :

- You have excellent skill in 2 or more of these craft areas and can teach it to others: UX Design, Design Strategy, Service Design, User Research, Content Strategy, Information Architecture, Design Systems, Accessible Design, Design Workshopping, Visual Design or UX Engineering.

- Guide complex problems of diverse scope, requiring in-depth analysis of multiple factors with a high degree of variability.

- Guide the user experience and help coordinate the work of the designers that report to you.

- In addition to solving complex design problems, a design manager also supports team alignment, strategy, and prioritization creatively and effectively.

- Coach designers on tactics to clarify problem spaces, business goals, customer needs, career growth, personal development, etc.

Management / Leadership :

- Responsible for the people management responsibilities of a small team of designers along with supervising their daily work.

- Provide creative direction across a user experience with direction from the Senior Design Manager / Design Director.

- Nurture the individuals on your team, helping them realize their potential.

- You provide career guidance, and candor when critiquing individual's work and encourage them to improve.

- Help establish design operation processes, standards, and policies.

Collaboration :

- May individually contribute to aspects of design output.

- You help product leaders establish the scope of projects and initiatives, clarify how decisions impact business goals, and guide the team to execute design direction.

- Ensure design output from direct reports meets our standards and design strategy.

- Help the team incorporate feedback from customers, users, and partners into your workflow.

- Coach the team on how to align differing points of view.

- Mentor other designers and contribute to the improvements to our design systems, processes, and standards, either directly or through your direct reports.

- Have a strong command of organizational behaviors and EQ.

- You can adjust your tactics in strategic ways that guide others towards desired goals.

- Guide your team in making connections between personal growth goals and business goals.

Basic Qualifications :

- 7+ years of experience as a User Experience Design professional is required.

- 1+ years of previous line management experience of Design professionals.

- Bachelor's degree in graphic design, Digital Design, Communication Arts, Human-Computer Interaction, Industrial Engineering/Design, Computer Science, related field, or equivalent professional experience.

- Strong understanding of UX design principles and user-centered design.

- A portfolio of work, showcasing your skills as an advanced design practitioner will be required for consideration.

Preferred Qualifications :

- Strong knowledge of Figma, Microsoft Office Suite, and Mac OS X.

- Knowledge of HTML and CSS.

- Experience as a UX Designer in financial services or large corporation.

(ref:hirist.tech)

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