Head of Quality Assurance

6 days ago

Moradabad Uttar Pradesh India, Uttar Pradesh Senses Lifestyle Full time
About Senses Lifestyle

Senses Lifestyle is a leading manufacturer and exporter of handcrafted wooden tabletop, homeware, and pet products, supplying to major global retailers across the US, Europe & Middle East. We operate across wood, metal, enamel, resin, and mixed materials — with strict global compliance and quality standards.

The Quality Manager will lead our QA/QC operations, ensuring that every product meets international benchmarks.

Key Responsibilities1. Quality Systems & Processes
  • Develop, implement, and monitor quality standards across all departments (woodworking, metalwork, finishing, assembly, packaging).
  • Create and maintain SOPs, checklists, inline inspection formats, and QA documentation.
  • Ensure compliance with buyer guidelines, AQL levels, and global standards.
2. Incoming Material Quality
  • Inspect wood, metal, hardware, coatings, paints, packaging materials, and finishes.
  • Approve/reject materials based on quality parameters and moisture content requirements.
3. Inline & Final Quality Control
  • Lead a team of QC inspectors for stage-wise inspections — cutting, turning, routing, sanding, finishing, assembly & packing.
  • Conduct inline checks, random checks, pre-final, and final inspections.
  • Ensure products match approved samples and specifications.
4. Quality Compliance for Export Buyers
  • Ensure adherence to global retailer requirements (drop tests, packaging compliance, finish standards, weight tolerance, labeling).
  • Coordinate with third-party auditors (BV, SGS, Intertek, Sedex, CTPAT, etc.).
5. Defect Analysis & Corrective Actions
  • Identify root causes of defects and implement preventive measures.
  • Work closely with production teams to solve recurring quality issues.
6. Documentation & Reporting
  • Prepare quality reports, inspection logs, NCRs, CAPA (Corrective & Preventive Actions).
  • Maintain daily QC records, production-wise QC sheets, moisture records, etc.
7. Team Leadership
  • Train QC team on quality parameters, visual standards, and new processes.
  • Monitor performance and improve team productivity and accuracy.
8. Buyer Communication (When Required)
  • Join buyer calls/visits for technical quality discussions.
  • Handle claims, replacements, and corrective action reports professionally.


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