Product Manager

1 day ago

Mumbai Maharashtra India, Maharashtra Kotak Mahindra Bank Full time

Role: Product Manager Lead


Responsibilities:


Product Growth:

  • Enhancing customer affinity by bringing in features improving time spent by customer on Cherry
  • Increasing DAU and MAU by building engagement tools on the platforms
  • Improve D2C customer transactions via effective marketing strategies and product enhancements

Product Building/Roadmap:

  • Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement
  • Manage the roadmap of the product & prioritization around the features & functionalities
  • Work with UX designers to help create delightful experiences for different stakeholders
  • Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards
  • Working with marketing team to increase business of all products

Products Iterations and Improvements:

  • Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs
  • Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features
  • Continuously understand and benchmark against competitors’ offerings on features, quality, target segments, etc
  • Ensure product roadmap incorporates emerging market trends and competitive offerings
  • Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience


Prerequisites:

  • Experience as a PM in fintech industry/startup building digital products.
  • Strong background in and understanding of technology, software development and APIs
  • Understanding of product-led growth
  • Experience mentoring or leading at least 2-3 membered team.


An Ideal candidate would:

  • Have a great sense of business, product and customers
  • Be strong at analytical thinking and makes decisions regarding the strategic direction for the product and team
  • Be excellent at communication and relationships and carries the team forward on the chosen direction

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