Business Analyst

6 days ago


Bengaluru Karnataka India, Karnataka Ujjivan Small Finance Bank Full time

JOB DESCRIPTIONBusiness analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and recommend solutions that enable organizations to achieve its goalsThe role of the Business Analyst (BA) is that of a person who interfaces with the customers (Business team, Operations, Risk, Legal, Credit and Compliance) to understand their requirements.KEY DUTIES & RESPONSIBILITIES OF THE ROLEWorks with business partner to elicit high-level requirements and capture business needsClearly articulates and documents business requirementsAssesses the risks of various solutions and prioritizes competing business demandsHandled end to end ownership of the required solution from requirement gathering to deployment of the solutionCoordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutionsManages ongoing relationship with business partner to drive satisfaction with ITObtains key inputs from enterprise architecture teams and identifies solution interdependenciesEngages with knowledge workers to incorporate usability and user interface needs when designing systemsProactively resolves customer satisfaction issuesParticipate in end to end UATNegotiates contracts, manages relationships, and monitors vendor performance against SLAs for self and reportsAdhere SLA’s related to business-critical services are met by the IT team - 85%Adherence to timelines and Budgets for the projects under management - 95%Lead and Manage vendor services in order to ensure that the services are being delivered as contracted and as per agreed SLA - 100%Compliance to Regulatory requirements as per timelines committed - 100%Completion of relevant certifications and trainingCompletion of goal setting, performance appraisal- feedbackMINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLSEducationalQualificationsBachelor's or Master' DegreeExperience(Years and Core Experience Type)3-6 years of Experience in Banking domainCertificationsNAFunctional SkillsPlanning, documentation, analysis and business requirements management techniquesObject-oriented analysisCreation of the Business Requirements Document - BRDEvaluation of profitability/riskAnalytical and conceptual expertise


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