
Process Trainer
4 hours ago
- Develop and implement training modules for customer service processes and tools.
- Facilitate onboarding and continuous learning for customer service representatives.
- Ensure alignment with service quality standards, compliance guidelines, and company policies.
- Monitor training effectiveness and drive improvements based on feedback and performance metrics.
- Support process documentation and updates in collaboration with operations and quality teams.
Scope of Work:
- Training Content Development: Create SOPs, role-play scenarios, e-learning modules, and quick reference guides.
- Soft Skills Training: Enhance communication, empathy, and conflict resolution skills.
- System Training: Provide hands-on training on CRM, ticketing, and communication platforms.
- Quality Alignment: Work with QA teams to address common errors and improve service delivery.
- Performance Coaching: Offer targeted coaching to improve individual and team performance.
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Process Trainer
2 weeks ago
Hyderabad, Telangana, India, Telangana Policybazaar.com Full timeJob Description – Process Trainer - InsuranceLocation – Hyderabad - Raheja Mindspace6 Days Working(Day Shift)Job ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in...
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Process Trainer
7 days ago
Hyderabad, Telangana, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Overview:We are seeking a highly skilled and experiencedTenured TrainerforGIS Mappingprocess. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment.Shift: 24*7(Night).Exp-Minimum 2 years of experience in a Trainer role...
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Process Trainer
2 weeks ago
Hyderabad, Telangana, India Happy Staffers Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob DescriptionAny Graduate can apply.Minimum 1.8 years' previous experience as a trainer, corporate training specialist, or related position· Develop a schedule to assess training needs· Conduct training through new materials· Should have good communication skills in EnglishThe Client is a key player in the telecommunications and media landscape, known...
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Hiring For Process Trainer-BPO
1 week ago
Hyderabad, Telangana, India Manning Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per yearHiring for Process TrainerTotal Experience-3 Years with 1 yrs in Process trainer in BPOFlexible ShiftsWork from officeCTC-8 MAX(Depends on the current ctc)Share resume on- Contact
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Process Trainer
2 weeks ago
Hyderabad, Telangana, India, Telangana [24]7.ai Full timeSummary of essential job functionsTo train New Hires on the process and ensure their process knowledge is equipped with the skill to handle live calls on the Operations floor Through Process level trainingRefreshers – Process Process Updates on the Floor Plan, prepare and deliver training sessionsPrepare training materialsCheck and assess trainees'...
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Process Trainer
2 weeks ago
Hyderabad, Telangana, India TSMG Holding Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Trainer position is primarily responsible for Training delivery, content creation and conducting training to increase operational efficiencies. Taking care of our accounts requires quick action, customer service and relationship building paired with the ability to enhance knowledge in the account. The Trainer should be able to work in a fast paced...
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Process Trainer
3 days ago
Hyderabad, Telangana, India TSMG Full time ₹ 2,50,000 - ₹ 7,50,000 per yearThe Trainer position is primarily responsible for Training delivery, content creation and conducting training to increase operational efficiencies. Taking care of our accounts requires quick action, customer service and relationship building paired with the ability to enhance knowledge in the account. The Trainer should be able to work in a fast paced...
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Sales Trainer
4 hours ago
Hyderabad, Telangana, India, Telangana Ferty9 Fertility Center Full timeDepartment: Call CenterLocation: SecunderabadReports To: Head of Call CenterIndustry: HealthcareExperience Required: 5+ Years in Learning & Development / TrainingCompensation: ₹8 – 10 Lakhs Per Annum (Based on relevant experience)Position SummaryWe are seeking an experienced and purpose-driven Healthcare Sales Call Center Trainer to lead the training and...
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Process Trainer- Travel Background
2 weeks ago
Hyderabad, Telangana, India Mondee Full time ₹ 2,50,000 - ₹ 6,00,000 per yearJob Title: Process Trainer – Travel DomainDepartment: Training & QualityLocation: HyderabadJob Summary:The Process Trainer will be responsible for delivering comprehensive training programs for new hires and existing employees within the travel domain. The role involves designing, developing, and executing training modules, assessing employee performance,...
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Hyderabad, Telangana, India, Telangana Tek Support Part timeJob Title: Senior Automation Trainer – Pharmaceutical IndustryLocation: RemoteJob Type: Part-timeJob Summary:We are seeking a highly skilled Automation Trainer with over 10 years of experience in the pharmaceutical manufacturing and process automation sector. The trainer will be responsible for designing, developing, and delivering training programs...