Dynamics Consultant

2 weeks ago

Pune Maharashtra India, Maharashtra Zensar Technologies Full time

Role Overview:

Dynamics 365 Customer Service (D365 CS) functional developers specialize in designing, configuring, and customizing the D365 Customer Service application to align with business objectives. They act as a bridge between business needs and technical implementation, leveraging features such as case management, knowledge bases, and portals, while utilizing the Power Platform for automation and app development. Their responsibilities include configuring core modules, integrating with external systems, and ensuring solution quality through testing and support.


Essential Skills & Tools:

  • Dynamics 365 Customer Service: Deep understanding of its features and functionalities.
  • System Integration: Experience integrating D365 with other applications.


Nice to have skills:

  • Microsoft Tools: Familiarity with Lifecycle Services, Azure DevOps, and Power Platform Admin Center for managing application lifecycle.
  • Power Platform: Proficiency in Power Apps, Power Automate, Dataverse, and Power BI.
  • Problem-Solving: Ability to translate business needs into technical solutions.
  • Communication: Strong written and verbal skills for documentation and training.


Key Responsibilities:

  • Application Configuration: Set up and tailor core Customer Service components like case management, entitlements, SLAs, and omni-channel capabilities.
  • Power Platform Development: Build Power Apps, Power Automate flows, and Dataverse models to enhance and automate service processes.
  • Integration: Connect D365 CS with ERP systems or external knowledge bases for seamless data exchange.
  • Customization: Develop custom entities, forms, and business process flows to meet unique requirements.
  • Testing & Support: Conduct UAT, prepare test scripts, and provide post-implementation support.
  • Reporting & Analytics: Design reports and dashboards using Power BI for actionable insights.
  • Documentation & Training: Create user guides and deliver training for end-users and administrators.

  • Microsoft Dynamics Consultant

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Dynamics 365 CE Technical Thane, MumbaiExp: 5-10 yearsThose who are applying for this role, must attend the Walkin Drive at Thane, Mumbai on 22-Nov-25.Venue: Tata Consultancy Services-Olympus A, Rodas Enclave, Park Ln, Hiranandani Estate, Thane West, Thane, Maharashtra 400607 Must-Have Able to configure, design, build and extend Dynamics 365 Customer...

  • Microsoft Dynamics Consultant

    2 weeks ago

    Pune, Maharashtra, India, Maharashtra Volkswagen Group Digital Solutions [India] Full time

    Job description: As a Microsoft Dynamics D365 Finance Functional Lead in support activities, you will be expected to performThorough analysis of the issues / requests received in the support group.Testing of any fixes that are proposed to the end usersGathering complete business requirements and justification for any change requests.Recommending of solutions...

  • Dynamic 365 CRM Technical Consultant

    2 weeks ago

    Pune, Maharashtra, India viraaj hr solutions Full time ₹ 60,000 - ₹ 1,80,000 per year

    Industry & Sector: Recruitment & Staffing supporting Technology Consulting and Microsoft Dynamics 365 implementation services. We partner with enterprise clients across industries to deliver CRM, Power Platform and integrated sales/service automation solutions. This is an on-site role based in India supporting large-scale Dynamics 365 CRM...

  • Dynamics F&O Technical Consultant

    1 week ago

    Pune, Maharashtra, India Nsquare Xperts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a skilled and experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Technical Consultant to join our team. The ideal candidate will be responsible for the technical design, development, customization, and implementation of D365 F&O solutions. You will work closely with functional consultants, business stakeholders, and...

  • Consultant - Microsoft Dynamics CRM 1 Job

    1 week ago

    Pune, Maharashtra, India Yash Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single...

  • Consultant - Microsoft Dynamics CRM 1 Job

    12 hours ago

    Pune, Maharashtra, India YASH Technologies Full time

    YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single...

  • Senior Techno-Functional Consultant – Microsoft Dynamics GP

    2 weeks ago

    Pune, Maharashtra, India Zensar Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Summary:We are looking for a highly experiencedSenior Techno-Functional Consultantwith deep expertise inMicrosoft Dynamics GP (Great Plains)and exposure to otherMicrosoft Dynamics ERP/CRM solutions. The ideal candidate will possess strong functional knowledge of business processes and hands-on technical skills inMS SQL Server,.NET, andMicrosoft...

  • Sr, Functional Consultant

    2 weeks ago

    Navi Mumbai, Maharashtra, India, Maharashtra Workfall Full time

    We are seeking a highly skilled Sr. Functional Consultant – Microsoft Dynamics Business Central to join our team. The role involves managing end-to-end ERP implementation projects, with a strong focus on the Finance module and India localization (GST, TDS, TCS). The ideal candidate should have a proven track record of successful implementations, excellent...

  • Microsoft Dynamics Technical Consultant

    1 week ago

    Pune, Maharashtra, India JSM Consulting Inc Full time

    Job Description :Must Have Skills:Hands-on experience with Dynamics 365 CRM modules: Sales, Marketing, Project Operations, Customer Service, Field Service, Omnichannel, and Portals.Strong development skills in C#, JavaScript, HTML/CSS, SQL, JSON.Proficiency in Power Platform: Power Apps (Canvas & Model-driven), Power Automate, and Power Pages.Experience with...

  • MES Consultant

    2 weeks ago

    Pune, Maharashtra, India, Maharashtra Infosys Full time

    Join a world-class consulting team driving digital transformation in Manufacturing IT and Supply Chain Operations. As a Consultant, you will play a key role in designing, implementing, and supporting MES solutions that enable global enterprises to thrive in a dynamic landscape.Why Join Us?Work on cutting-edge MES technologies like Delmia Apriso across...