Senior Network Engineer

4 weeks ago


Bangalore, Karnataka, India IQMATRIX INFOWAYS SOLUTIONS PRIVATE LIMITED Full time

Key responsibilities for this job :

- Provide Regular clear and concise communication verbally and written.

- Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk.

- Take ownership and effectively manage support tickets for incidents, change and service requests.

- Provide support and mentoring to 2nd Line engineers.

- Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects.

- Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member.

Technical environment :

- Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper.

- Wireless; Cisco, Meraki, Aruba.

- Security; Palo Alto, Prisma, Fortinet, Cisco ASA.

- SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage.

- Cisco NAC ISE, SD-A/DNAC, DOT1x.

- Cisco Nexus 7xxx, 5xxx, 2xxx series.

Knowledge and experience required :

- In depth knowledge and troubleshooting of networking principles equivalent to CCNP R&S or JNCIS level.

- Ability to troubleshoot and sectionalise faults to identify root cause and resolution.

- Advanced knowledge of layer 2 and 3 protocols.

- Significant experience deploying and/or supporting Next Generation Firewalls ideally Fortinet or Palo Alto - including extensive knowledge of configuring and troubleshooting ACLs, NAT, IPSec and SSL VPNs.

- Proficient in packet capture and interpretation using Wireshark.

- Desirable knowledge and experience : .

-Experience with Alcatel SR & ESS.

- Experience with wireless solutions e. g. Meraki, HP Aruba experience with network automation/programming such as Ansible/Python.

(ref:hirist.tech)

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