Head of Legal Representation
10 hours ago
Head of Legal Representation & Service Delivery-Pharma & Medical Devices (Remote)
The Head of Legal Representation & Service Delivery will lead the global execution, governance, and performance of all client projects across the Medical Devices, Pharmaceuticals, and Consumer Goods sectors.
The role oversees diverse service lines — Legal Representation (LR/MAH/US Agent), Regulatory Operations, Import–Export & Warehousing, and Distribution-as-a-Service (DaaS) — ensuring every engagement is delivered on time, compliant, and client-centric. The position demands a blend of regulatory insight, operational acumen, and organizational leadership.
Key Responsibilities
- Lead global service delivery across functions with clear governance, SOPs, and accountability.
- Shape and institutionalize a centralized LR delivery model that meets multi-country compliance standards.
- Build and lead a high-performance team in India with the expertise, systems, and governance to support global clients.
- Engage with regional consultants and regulatory authorities, ensuring seamless representation and audit readiness.
- Drive quality, compliance, and efficiency through well-defined processes, templates, and technology enablement.
- Drive SLA compliance, operational excellence, and profitability across engagements.
- Champion continuous improvement, automation, and process standardization.
- Mentor and align cross-functional teams across Regulatory, LR, and Logistics operations.
Qualifications
- Bachelor’s/Master’s in Life Sciences, Operations, or Business Management.
- 15+ years in Service Delivery or Operations, preferably in MedTech, Pharma, or Healthcare Services.
- Proven leadership in global delivery, compliance, and client governance.
- Strong commercial acumen and stakeholder management skills.
- Proficiency in CRM systems, analytics, and process automation.
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