UKG TLM Consultant

3 hours ago

Hyderabad Telangana India, Telangana Tech Mahindra Full time

UKG - TLM Consultant


About the Role:


Seeking energetic, customer-focused individuals to implement UKG Ready, time & labor management (TLM) offering. As a Sr Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide

excellent customer service. Candidates will also possess a general knowledge of TLM concepts and regulations and be comfortable working in a fast-paced, exciting environment.


Duties and Responsibilities:


  • Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs
  • Working cross-functionally and amongst a team on new customer implementations
  • Acting as the subject matter expert for clients on the Ready product
  • Staying up to date on the latest product features and functionality
  • Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization
  • Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready
  • Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues.
  • Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis
  • Creating & build custom reports within product
  • Contributing to team objectives that may have impact on the area/group
  • Informally mentoring peers based on expertise


Basic Qualifications:


  • 3+ years’ experience implementing time and attendance software
  • Demonstrated ability to troubleshoot technical issues
  • Ability to work on 10 or more implementation projects simultaneously

Preferred Qualifications:


  • Experience with Adv scheduler in UKG Ready/WFC/Pro WFM, Dayforce (Ceridian), Infor HCM (CloudSuite HCM), Oracle HCM Cloud, ADP Workforce Now
  • BS/BA degree or equivalent experience
  • Comfortable working in an environment in which businesses processes, tools, etc. are still being defined
  • Excellent communication and consulting skills
  • Ability to work in a fast-paced team environment

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