ServiceNow Administrator
2 hours ago
Greetings from TCS
TCS Bangalore hiring for ServiceNow Administrator on 7th Nov(Friday) through Virtual Mode of Interview
Role: ServiceNow Administrator
Experience required: 7+ years
Location:- Bangalore
Required Technical skill Set:-
- Understand / Basic know-how of ITIL Process.
- Understand and Perform Client / Server level scripting.
- Able to demonstrate use cases of successful automation.
- Understand end to end knowhow of Service Now eBonding.
- Able to demonstrate use of Service Now Visualization and dashboard creation.
- Understand end to end Incident Management, Change Management, Problem Management life cycles.
- Able to work with the larger program team to building catalogs, improve CMDB, UI Experience enhancements.
- Able to demonstrate use cases of any third party API integration with Service Now.
MUST HAVE:-
- Demonstrated success in analyzing, investigating and resolving technical issues in Service Now configuration
- Willing to learn and pilot innovations independently with minimal hand holding
- Good analytical abilities
- Good Communication skills
- Awesome team management skills
Roles and Responsibilities:-
- Able to have a wide breadth of Service Now platform knowledge to resolve technical issues.
- Collaborate with business users to understand and translate business requirements into functional and non-functional technical requirements.
- Understand the latest emerging technologies within Service Now platform and able to perform the enhancements to the business.
- Able to Assist and perform training of Service Now operations to business users.
- Able to demonstrate experience with scripting and coding.
- Understanding of end of end Service Now Platform versions and changes including the latest released Washington DC and Vancouver.
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