Business Analyst(Travel booking Expertise)

4 days ago

Hyderabad Telangana India, Telangana ValueLabs Full time

We are seeking a versatile and experienced professional to take on a hybrid role of a Business Analyst/Project Manager. You will be instrumental in the development and launch of a new, strategic product that integrates with our foundational data processing system and approval workflow modules.


This role requires a unique blend of traditional business analysis, project management discipline, and a deep understanding of the travel technology landscape. You will be the vital link between the business vision, technical development teams, and successful project delivery.


Key Responsibilities


Business Analysis:

• Lead requirements gathering sessions with internal and external stakeholders to define the scope and vision for the new product.

• Create detailed Business Requirements Documents (BRDs), user stories, and functional specifications.

• Analyze and model business processes, identifying opportunities for automation and efficiency.

• Help the development team nuances of understanding of travel booking segments (Air, Hotel, Car, Rail), including NDC, LCC, and passive bookings, and how they are processed through a Global Distribution System (GDS).

• Translate complex business needs into clear, actionable technical requirements for the development team.

• Serve as the product expert and point of contact for all functional queries.

Project Management:

• Develop and manage the end-to-end project plan, including timelines, milestones, and resource allocation.

• Coordinate and lead project meetings, ensuring clear communication and alignment across all teams (Development, QA, Product, and Stakeholders).

• Identify, track, and mitigate project risks and dependencies.

• Manage the project backlog, prioritize features, and ensure timely delivery of sprints and releases.

• Report on project status, progress, and key metrics to senior management.

• Ensure the final product meets the business objectives and quality standards.

Required Skills and Experience

• 7+ years of experience as a Business Analyst/ Project Manager within the travel technology sector.

• In-depth knowledge of GDS platforms (e.g., Sabre, Amadeus, Galileo/Travelport), modern distribution channels like NDC, and their respective APIs and data structures (PNR, profiles, etc.).

• Proven experience with various travel booking segments (Air, Hotel, Car, Rail), including content from Low-Cost Carriers (LCCs) and the handling of passive segments for reporting and itinerary management.

• Strong technical aptitude and the ability to understand and discuss technical concepts, including API integrations, data flows, and system architecture.

• Demonstrated experience in managing software development projects from conception to launch.

• Excellent analytical and problem-solving skills, with a keen attention to detail.

• Exceptional communication and stakeholder management skills.

• Proficiency in project management tools (e.g., Jira, Atlassian) and documentation software.

Preferred Qualifications

• Experience working in an Agile/Scrum environment.

• Familiarity with corporate travel booking tools (OBTs) and TMC operations.

• Previous experience launching a new product or module in a technology company

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