Store Manager
4 weeks ago
Key Responsibilities:
- Manage end-to-end store operations and ensure adherence to SOPs.
- Lead, motivate, and manage a team of 10+ members to achieve business targets.
- Monitor store performance through accurate reporting and performance management.
- Ensure stock planning, product availability, and effective visual merchandising.
- Handle escalations with priority and ensure smooth customer service.
- Conduct team briefings, reviews, and ensure adherence to store audits.
- Collect and analyze market intelligence to enhance business strategies.
- Maintain a customer-first environment and lead by example.
- Drive sales growth by delivering the right product-service mix.
Key Skills & Requirements:
- 710 years of experience in retail sales & store management.
- Prior experience in premium brand / upmarket retail segment preferred.
- Strong leadership, team management, and people development skills.
- Excellent communication and customer handling abilities.
- Experience in handling 10+ team members for at least 23 years.
- Computer savvy with expertise in Excel for reporting & analysis.
- Analytical mindset, problem-solving, and conflict resolution skills.
- Ability to multitask, think strategically, and deliver results.
- Flexible and adaptable to retail working hours.
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