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Sales Operations Analyst

1 month ago

Chandigarh India, India DynPro Inc. Full time

Sales Operations & Onboarding Coordinator

Company: DynPro

Reports To: SVP of Revenue

Location: Mohali, India

Employment Type: Full-Time


Role Overview

DynPro is hiring a Sales Operations & Onboarding Coordinator to support our sales, recruiting, and delivery operations. You’ll keep our systems, reporting, and onboarding workflows accurate, up to date, and moving within SLA. This is a coordination-heavy role that needs strong follow-through, comfort with data, and confidence communicating with multiple stakeholders.


Key Responsibilities

  • Maintain CRM/ATS data hygiene (JobDiva or similar) including pipeline stages, activities, notes, and required fields
  • Prepare and publish weekly/monthly reporting for leadership (pipeline, activity, conversions, deal velocity, operational KPIs)
  • Maintain resourcing trackers, onboarding trackers, and operational dashboards; ensure data accuracy across sources
  • Support deal execution by coordinating proposals, templates, case studies, and approval steps
  • Manage and update client portal/VMS workflows (Fieldglass, Beeline, Magnit, Workday or similar) as required by accounts
  • Coordinate candidate/contractor/supplier onboarding end-to-end and ensure completion within defined SLAs
  • Communicate onboarding steps, timelines, and missing items clearly to candidates, suppliers, recruiters, and internal teams
  • Partner with HR/Payroll/Finance on onboarding dependencies (documents, compliance, timesheet setup, PO/assignment inputs)
  • Identify workflow gaps and suggest improvements to reduce delays, rework, and data issues
  • Support periodic audits, data cleanups, and process documentation for scale and consistency



Required Skills & Qualifications

  • 3–5 years in sales operations, staffing operations, onboarding coordination, or similar execution-heavy roles
  • Strong Excel skills (XLOOKUP/VLOOKUP, pivot tables, formulas, basic analysis)
  • Experience with ATS/CRM systems (JobDiva preferred; Salesforce/HubSpot acceptable)
  • Experience working with VMS/client portals (Fieldglass/Beeline/Magnit/Workday or similar)
  • Strong written and verbal communication; able to coordinate with clients, candidates, internal teams, and suppliers
  • High attention to detail, strong ownership, and comfort working across multiple systems simultaneously
  • Basic understanding of IT staffing/consulting roles and skills (Salesforce, ERP, Data/AI, general engineering)
  • Process mindset: you don’t just track problems—you help fix the workflow


Preferred Qualifications

  • Experience in IT services, IT staffing, or professional services environments
  • Exposure to B2B sales operations and reporting rhythms (weekly pipeline reviews, monthly ops reporting)
  • Ability to troubleshoot portal/workflow issues and coordinate resolution proactively